Last night I: tried character unstuck, delete cache, delete wtf, uninstall launcher, uninstall warcraft, checked security settings, ran sfc/scannow on command prompt, updated everything possible, shut off firewall, and did a ritualistic sacrifice–All before the blue post even appeared. There’s no duplicate band on my character or anything else that others have suggested that could be a problem.
First I got a “Your character is unstuck, this issue is resolved” email an hour after I put in my ticket and was asked to take a survey about how my experience was, then at 5am I got an email stating the following:
“Our developers are aware of the current issue that is affecting some characters in The Burning Crusade Classic and a hotfix is on the way to resolve this. Later today this hotfix will be applied and once that is done you should be able to access all characters normally again. We are very sorry for the inconvenience.”
“Should” fix the problem and “will” fix the problem are 2 pretty different things, especially with no ETA. I really hope we get an update soon so folks can plan if they need to miss a 2nd raid night.
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I also received the following reply to my ticket 5 hours ago: “Our developers are aware of the current issue that is affecting some characters in The Burning Crusade Classic and a hotfix is on the way to resolve this. Later today this hotfix will be applied and once that is done you should be able to access all characters normally again. We are very sorry for the inconvenience.”
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My friend got this as a reply about 40 minutes ago:
This is Game Master Sylcraes. I was reading through your ticket about not being able to log into specific characters without it crashing your game.
Typically speaking there would be two likely causes for this. I’ve gone ahead and moved your characters to a safe location, as it may have been an instance loading issue.
The other potential cause would be a corrupt interface file or addon. You would need to go through and perform a full User Interface Reset:
-Completely exit World of Warcraft.
-Uninstall any addon managers to make sure they don’t re-add your removed addons.
-In the Blizzard Battle.net desktop application, click Options and select Show in Explorer (Windows®) or Reveal in Finder (Mac®).
-Open the World of Warcraft® folder.
-Open the folder for the game version you’re troubleshooting (retail or classic)
-Rename the Cache, Interface, and WTF folders to CacheOld, InterfaceOld, and WTFOld.
-Re-launch World of Warcraft so the changes can take effect.
I hope you have a great day, and if you have any other questions or concerns, please do reach out to us again 
is it common for GM’s to not all be informed on the current issues in the game or is it more likely they still have no idea what’s going on?
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Yup…tried that and it didn’t work either. Looks like it didn’t work for anyone else either
Greetings XXXXX,
Gamemaster Gronnfindel here, I hope you had a nice day so far.
Our developers are aware of the current issue that is affecting some characters in The Burning Crusade Classic and a hotfix is on the way to resolve this. Later today this hotfix will be applied and once that is done you should be able to access all characters normally again. We are very sorry for the inconvenience.
Regards,
Gamemaster Gronnfindel
Gamemaster Team
This is what I recieved from my ticket I submitted last night. Hope this helps clear up the struggles and frustrations 
They are only interested in closing tickets, knowing no one will really check on them - their manager will only reach out IF they are not closing enough tickets. We have to keep actively barking at them until they drop a hotfix.
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Atleast there are some blue posts acknowledging the issue and saying they’re trying to fix it. Visibility helps solve this stuff significantly faster.
I don’t neccessarly think berating them will solve the issue any quicker.
Hey everyone,
I don’t have any news to share beyond they’re still working on it. Seems there was a hang-up with testing if the fix worked so it got delayed to make sure it doesn’t break anything. It’s still a high priority. If and when I hear anything more, I’ll post an update here. My apologies for the hassle and thanks for the continued patience and understanding.
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Silver lining to this, it has giving my lazy bum a chance to do some long awaited PC maintenance
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Translation from the above update: We still don’t know (all out good developers left) and our fix didn’t work (because we still have no idea).
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Update just went through, my character is back. Check the launcher for an update, Bliz did not send an email to folks who had a ticket open.
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I just received notice that a hotfix got pushed that should include the fix for this. I see a reply already saying it appears to be addressed. Please test logging in at this time and post here if there’s still a problem so I can pass it along. Thanks everyone again!
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Just tried it now and it appears to be working. Thank you for the resolution!
Can also confirm, I am now able to log in.
Mine works as well, thank you
Looks like it’s working now.
This is not working for me. Still same crash and error.
EDIT: I had to quit the game and let it update, now I am good.
Thanks for the updates and pushing this along. My first time ever using the forums and appreciate it! All good here too
Worked for me too …
So can you tell us what it was that was causing the issue? I am totally curious what those toons had in common.
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