At least a partial? you should demand a FULL refund
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Hi again! Followed guidance provided by Vrakthris. 72 hour wait started last night. Now apparently they shut off the free transfers to Eranikus??? Is this right? So now I wasted my boost and can’t even transfer it over to my server! So now what? I did what they told me to and this is what happens. No response to ticket, no response on social media.
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why would you make a claim without verifying yourself first?
you are wrong, transfers are still going to Eranikus.
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So I did what you guided me to. I boosted my character on Grobb. Waited for hours to do so. Started the 72 hour wait and now I’m of the understanding that there are no more free transfers to my server, Eranikus. Is this correct? So now I’ve wasted the boost, can’t log into that server (Grobb), and can’t transfer to where im playing?? Please help! I only did what you guided me to.
Because i just tried and it’s no longer showing as a transfer option. Only a pve server. Edited to add that I was just hoping by some miracle I could transfer (lol) but yeah, Eranikus no longer showing as an option. Ill try again after work.
that’s too bad, Faerlina still has open transfers to Eranikus
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Also… not a claim, i asked if it was correct since not showing as an option. I mean, a claim would be me saying it was true… asking “is this right?” indicates uncertainty. Reading is fundamental and comprehension is key.
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Could be a glitch which is why im asking here. I’ve seen a few people on Eranikus complaining they can’t transfer their other toons. Crossing fingers!
this was your claim, without stating the fact that YOU yourself attempted to verify this, you then later verified your claim by saying you tried
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How would I even know if I didn’t try? Not like I just pull things out of thin air. Go drink some coffee… you are grumpy and making some odd leaps in thinking lol. If someone states that it seems something is happening and then comes to the appropriate forum to confirm, that’s logical and what we are instructed to do. Inferring intent of a post which clearly makes no claim and is just a question is not. Geesh. Why be so unpleasant?
Is it really worth arguing semantics?
If you had stated all the info in your first block of text maybe that wouldn’t have happened?
Also YOU seemed to have made the odd leap in boosting your character on that Realm, you should have checked if the transfer was still there before Boosting.
Everyone was already hesitant on boosting and having to wait out the 3 days for this exact reason.
We looked into this, and we believe we know what’s causing the bug. We don’t quite know how long it’s going to take to fix, but we will make the Boost service available on Eranikus as soon as we can.
Just stop. You just want to argue.
No arguments here, but you have been making posts about ‘partial refunds’, perhaps you should take your issue and request a refund. They are fairly quick to issue refunds if you are still eligible, not sure what you want to be done here?
Is this a quote from a source you can properly cite, or wishful thinking?
there is a blue post regarding this
I see it now. (I couldn’t find it earlier.)
So, progress.
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I hope this gets fixed very soon. Transferred all my Grob characters to Eranikus, bought the boost, and now can’t use it. Can’t make a new character on Grobbulus to boost and transfer either due to the server lock.
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Vrakthris, something else for you to look into would be for them to allow us to transfer characters from an unlocked server to a locked server so long as we already have a character on the locked server. Since we are already playing there to begin with… To give an example, the character I am posting this from I left on Earthfury when my guild moved to Faerlina. And now we have taken advantage of the free xfer to Eranikus from Faerlina but I can’t get this toon to Eranikus because it’s locked.