I think most people agree that IF Blizzard were to spell everything out explicitly, there are those that will game any system.
The reason for the ambiguity does NOT negate that ambiguity, though.
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Exactly.
If blizzards is clear as mud about things than there are going to be problems popping up because people may not know if something is or isn’t a violation.
Due to the COC/TOS kinda basically being as vague as saying “don’t do things that will get you in trouble” without fully explaining what will and what won’t.
People will end up crossing lines without knowing it. Like “Is ganking a person 10+ times in a hour on a pvp server okay or is it harassment?”
Blizzards has gone both ways on that same issue with different people so isn’t it a good thing to ask for clarity of the COC/TOS?
and to Brokenwind
- you make it sound like trying to understand the rules is a bad thing.
Understanding the rules a company has in place for its consumer is part of the consumer contract( COC/TOS ).
So you trying to make lawyering through their rules come of as bad instead makes you look really bad as your basically saying No you don’t need to fully understand the rules whilst being in favor of a system that expects you to know the ins and outs of all the rules…
That’s why I called the people defending “Right click to false report” intellectually dishonest and called out their mental gymnastics.
What they are doing is nothing but trolling. They aren’t presenting any reasons why “Right click to falsely report” should exist in Classic other than it’s easy to abuse.
It gets really annoying trying to explain things to people who refuse logic an reason and fact.
- A possible solution
And probably Blizzards best solution on Classic servers to keep “Right click to falsely report” out of the game and keep things civil. - link all major city trade/chat/lfg channels and have Blizzards GMs manually monitoring them real time to ban Gold sellers and jerks within seconds of their wrong doing.
This could even be broken up into continent or zone grouping monitor teams to keep things flowing smoothly.
And the sad part is that would actually require less man power than it takes going through all the GM tickets/appeals and investigating “Right click to falsely report” logs. And it wouldn’t be open to abuse…
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People abuse this garbage on retail to disconnect people. Leave this trash out of Classic
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This is unrealistic. Blizzard is not going to actively police the chat channels night and day across all the servers. The man power involved is ridiculous. The Right Click Report UI is an overall improvement to the reporting process. Keep in mind it is also extremely beneficial for targeted scenarios such as gold spam.
I’ve spent more time investigating this than I should have and now I no longer know to what detail I can go into the issues with right click reporting on these forums.
I’d say the overarching problem stems from these three things.
- Account squelch that prevents all uses of chat. This is what happens first when reported.
- An observed automatic disconnect a short time later which is believed to be linked to point 3.
- An account silence is placed on your account while a GM investigates the situation. Keep in mind that this silence doubles in duration infinitely.
I’d like to see that the account squelch be changed from all chat uses to just the channel in which the offense took place. I’d also like 2 to not occur at all and that 3 is unautomated and that the account silence happens after GM investigation not before.
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I just want to reiterate: Blizzard laid off 100 support staff, then 700 additional staff that included more support staff, including our boy Ythisens. This before re-releasing the most social game Blizzard has ever created.
Right click report is going to be abused because Blizzard no longer has the staff to properly police it.
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I’d say RCR is going to be abused because the automated system is a weapon that can be utilized by players. Clever ones will use the ambiguity of the CoC/EULA to capitalize on the smallest perceived mistake a player does to justify their report. I do think there is a correlation between the introduction of the RCR being more automated and less support staff. I don’t recall where I heard it, I think a Blizzard interview, that support staff are the most expensive part of an MMO. When profits start dipping it’s not unexpected that cuts would hit these areas.
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100% agree. I agree that right click report should be in place
(without auto squelch).
It should have been in classic from the start. But we are not going to
have all the nice friendly people we had back then. There is going to
be more trouble, more trolling, and a lot more bad attitudes this time
around. It calls for right click report to make it easier to get rid of
the people just out to make trouble on classic servers.
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How is trolling a reason to report someone? Put them on your ignore
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People report people simply because they don’t like them or don’t like what they say. This forum shows this quite often and kinda proves right click should remain with the turd known as retail
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That’s part of the core issue. What people consider trolling will be right click reported. Then automated punishment will be applied to the players character and account before a GM can investigate if it warranted any escalated action.
Yea policing the different chat channels might be a bit too much work.
But at the same time lets say they have 8-10k player servers, and people are abusing the system in mass that would mean at any given point in time a single server could have like roughly 2-3k investigations going on about “Right click to false report.”
That could actually take more man power than just having GMs monitor chat. Which as you said is kinda unrealistic.
- note I agree with you but think of right click to report as having your left hand cut off and think of the unrealistic solution i offered as having your right hand cut off. It’s a matter of preference and either is going to not be a realistic avenue to pursue that won’t create more work than the GM/CS staff can even come close to coping with.
And on the problems with right click to report I’d also mention that even right click to report “offensive name” gets abused causing people who have a toon named something like “drunkdwarf” to have to rename their toon because after like 25+ reports blizzards will deem the toon name as “abusive”
(even though in game they have lore that dwarfs are heavy drinkers).
And after about 3 offenses of this a player can end up getting up to a 1 month account suspension.
And as well the current time for GM tickets is about 24 hours not during peak time.
So people getting abuse reported will have to suffer through extremely long periods of being unable to communicate in game before a GM has time to review whats going on.
And if we are being realistic people are gonna quit in droves if they are being falsely punished and can’t communicate in a game where communication is key.
Blizzards has had issues with right click to report abuse since the pre legion launch updates to it, and hasn’t taken the time to try ironing it out yet.
That’s why they just need to not have it in Classic is they aren’t gonna take time to fix it if they haven’t even considered doing so by now.
If blizzards got on this right now and started working on it they might be able to kinda fit it by Classic launch.
But at the end of the day the only thing that right click to report brings to the table is convenience.
And you have to ask yourself does the convenience it brings me in reporting people outweigh the inconvenience it brings upon people who where/are falsely reported?
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I’ve brought up my bans before in the past many times. Now, could just be that those posts flew under the radar. But, I think it’s more that context matters. They probably put that rule in place to remove people who use that information to cause trouble. Start an outrage or something along those lines. I can say, Blizzard is generally pretty lenient with their rules. As long as you aren’t causing trouble, they’ll generally let you do whatever.
Yah. I wonder if someone will get banned for telling a player that X quest objective is in another zone when it’s not. haha
Okay so what if someone was to lets say post proof that some of the bans people get are automated or unjust? Or prove that right click to report is being abused in mass?
Wouldn’t that rile people up, cause discontent and possibly cause trouble for blizzards? And if it did would blizzards lay down the hammer on them for stating something that was factual that Blizzards just didn’t like even if it wasn’t brought up in an attempt to try starting trouble?
That’s just a hypothetical question btw.
That’s why even though some people are doing it; it is still technically against the rules in place… And as I said earlier whats to stop some GM having a bad day from going through and cleaning house on the CS forums because those people are technically breaking the rules? The GM doing so wouldn’t even be able to be reprimanded for doing as as they would be “just enforcing the COC” as it is written.
They have done this with character and pet names what’s to stop them from doing so elsewhere.
Blizzards used to say having a toon or pet named something like “Peckyou” was okay…
But suddenly later down the line they where just like yeah that toon/pet has had that name since 2004 but naw that’s not okay anymore here’s a temp account ban and a name change for you, try not to get to many more…
And like for swearing in game it doesn’t say that it is completely banned in the TOS and that only excessive swearing is not okay; but some people drop 1 f bomb and get insta punished because they get reported by like 30 or more people even though it’s not punishable according to the game TOS…
And people need to apply mature language filter if they don’t wanna see that stuff.
And if they don’t have it on and report someone saying profanities the person reporting should receive a penalty. Or have their ability to report people removed for like a month…or permanently if the do it repeatedly.
And most of the issues brought around by right click to report abuse are exacerbated because so many people use some form of the Badboy addon now. Which some of the newer versions auto detects and reports “violations” they find, instead of the older versions that just auto blocked spam or vulgarity.
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The layoffs that were announced back in December were employees from Blizzard’s office in Ireland. Where did you read that the layoffs that happened in February included support staff?
It is my less concern wen it comes to the game in general.
but can understand the concerns bout it.
The system as in intention is not used for such purpose and clearly any player should be punished for abussing it.![:zap:](https://d38bqls1q93fod.cloudfront.net/en/wow/images/emoji/twitter/zap.png?v=6" ":zap:")
Because we lost Ythisens in that layoff. Other boards lost active CMs too.
Ythisens was an active CM… ah… how standards have fallen since vanilla. Vanilla had active CM’s…
Community Managers aren’t Support staff.
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“Activision Blizzard staff in Europe, Latin America, and other regions across the world also lost their jobs. Some who were laid off wrote messages on social media to say goodbye, while developers all across the video game industry tried to help by posting job listings on Twitter and Facebook. Although the bulk of laid-off employees were support staff, some were in departments like art and design as well.”
(this quote is from “The Fallout Of Activision Blizzard’s Massive Layoffs”)
Google “Blizzards Layoffs” theres about 2 dozen stories all saying the same thing.
Of course most are from from kotaku and polygon and i don’t really know how much to trust most polygon and kotaku type publishers…
I hope Blizzards gets some more support staff prior to Classic launch or that 24+ hour current ticket/appeal time is gonna hit unavailable…
Didn’t you guys use to claim that private servers did it better with less staff?