It is kind of confusing if you’re not used to navigating the website. I’ll break it down for you:
Step 1.) Click your name and open the drop down menu. Hit “Support.” Wait for it to open; it takes a minute
Step 2.) Once you’re in the support page, click on WoW. It also takes a minute to load.
Step 3.) Click on the topic you want to open a ticket on. I’m going to use “In Game Issues” for this example.
Step 4.) You’re going to see a bunch of garbage and you’ll want to ignore all that and click “Contact Support.”
Step 5.) This page is going to make you pick which game again, for some stupid reason:
Step 6.) Now click on “I would rather categorize this issue.”
Step 7.) Now you’re right back where you started but it’s not really. It just looks that way because navigating their ticket page is horrid. Anyways, once again click on “In Game Issues” (since that’s what we’re using for this example.)
Step 8.) Now we can finally start telling Blizzard what the hell is wrong. Again as an example, I’m just going to pick “Character Problem.”
Step 9.) Clicking on “Character Problem” will open another window. I’m picking “Restore profession” for this example.
Step 10.) They’re going to try to trick you by saying “try this” or “go to Wowhead” but you want to ignore all that and click on “Contact us.”
Step 11.) YOU MADE IT You’re finally at a point where you can submit a ticket. I know it was a long and dangerous road but we got to the end which is all that matters. I hope my guide helped.