I have 8 realm transfer token on my account. I have attempted to realm transfer well over 3 dozen times in the last 24 hours to transfer “Kabaty” from Barthilas to Tichondruis. My mailbox is empty and I don’t have any listed auctions. I accept the transaction and after 5-10 seconds nothing happens. Literally nothing. No complete message, error code, feedback, the number on the xfer icon doesn’t go down. Literally nothing.
I don’t even know how to open a ticket with the limited options. Someone. Please. Help. Me.
The other thing we’ve seen recently effect transfer, is caged pets. Make sure you don’t have any in your bags or bank.
Tichondrius is also listed as a full server which might be impacting the transfer. I’d wait until off-peak hours when the server isn’t so loaded and try again. I saw one of the SFAs mention this as a possible impact just a few days ago.
Check your transaction history on battle.net to see if the purchase cleared.
The mail message is kind of a generic message. Transfers can also be blocked by having heirlooms on the character or caged pets, etc. and you will see a mail message.
I would open up a ticket using the problem with purchase category. It will go into an expedited queue.
A support forum agent may be able to look at some things tomorrow to let you know what things look like, but may not be able to directly assist as access to billing is pretty controlled.
Double checked my toon. I don’t have any pending auctions, mail, caged pets, heirloom gear, or wow tokens. I verified my backpack, bank, and void storage. I would appreciate if you put in a support ticket. Thank you for your assistance.
Check if you have any pending auctions, if not that double check your bags and bank for any pets like mentioned above. Sometimes they can hide, but you should be able to use the backpack search/filter thingy at the top of your main backpack (even with all bank slots open) and filter by pet to have it highlight anything pet related.