Do I think that being an MVP for years is part of my selection? Yes. I won’t lie about that. I have been an MVP since 2013 which gave them a LOT of post history across different Blizzard games to go on. Makes it easy to know that while I can get snarky or sarcastic on occasion, I am generally pretty level headed and helpful. I am also consistently active answering questions. I have zero other social media, streams, discords, etc. So they don’t have much to dig through. I AM sort of one of the average forum folks. Just a bit moldy and mossy.
Do I think I make it easier on them sometimes? Yeah… I am here answering questions about the Council instead of them. I am happy to explain forum software to people. Explain policies, how to use various web ticket, knowledge base, or in game systems. Etc. I enjoy making little charts like how the changes to game time purchases work.
SHOULD I do those things… Great question. Someone has to help the players though and it makes me feel like I did some actual problem solving for the day when I can do that. Esp for tech issues. Those are still my favorite puzzles to solve but I am not the best at it anymore. I tend to do CS/game questions more often.
If people were respectful and used it only when they had something constructive like this thread? Sure. What is the risk for abuse though if people start flooding the forums with quotes/links? The CC is going to just mute and ignore.
Maybe I just assume the worst and people would be respectful. My personal experience is that people don’t seem to try to bother me outside the forums so maybe they would also be reasonable with pings for Council members?
This thread now exists so the info is out there regardless.