You just did! When you link a thread made by a person, it sends a forum system message telling that someone linked to it. It alerts them to come and see, if they wish.
Another way to do that is to link an individual post, not just a thread.
You can also quote what someone says using the forum quote system in threads you can reply to. That will also alert them, as does replying. It is the same as the alert you get when I reply to you here. Up by your avatar in the top right.
So, you did exactly what you wanted
Hopefully the Council threads to encourage folks to make threads here in GD, or other forums, to discuss the things on the Council page.
I guess to plainly type it, the “customer is always right,” is in truth an attempt to convince the customer that any ideas and sales the business wants to make are to be presented as the customer’s in origin.
While the phrase is not an absolute truth itself, it must at least be honored if a business wants to fairly play ball in most markets of sales.
The hard part is that without really taking this apart as its own thread, the issue is that Blizzard does not ever seem to even consider the phrase, “the customer is always right,” to be at all possible.
Perhaps Blizzard could have a note somewhere that tells their customers said notification happens on a thread post link?
I think the single biggest issue with Blizzard is that so much goes unsaid, such as this forum link post ability, as well as their general choice to not post on their own forums and to form the Community Council instead.
If there were some way that the forums could actually tell us as customers that’s how we do contact the CC, instead of having to figure it out for ourselves?
This is part of the problem actually. Blizzard formed the Community Council and apparently made sure to leave out how the playerbase gets a message to said CC…
OP asked for a way to contact individuals personally. That’s what we’re saying. It’s good they get forum notifications if their thread is linked, but there’s a difference between forum link notifications and personal DMs.
You have a good point. I think they assume that people are aware of how the forum software works.
That you get notifications for various things such as a direct reply, a person quoting you, or a person linking to your post/thread. You also get notifications for system messages and penalties.
I assume it was just an oversight, but I can also see that maybe they wanted to go a bit slow and not have everyone linking/pinging the CC members to the point it can be overwhelming.
Not everyone is an avid forum goer - which cuts both ways. It means people who don’t normally come here don’t know how to ping a CC person, and some CC folks are not used to forums so would be drowning - they prefer the Class Discords and such.
I try to help where I can - but I have been a forum MVP for a lot of years so my main role is just answering questions like this.
Well, they do get a personal notification to their forum account.
Unless someone gives out personal contact info, DMs are generally a bad idea and lead to harassment. If someone wants to provide input, it should be in public here where folks can see and discuss. That is why CC is required to keep all the feedback in the open, discuss it there, and Blizz is to reply in the open.
It defeats the purpose if people are taking things to DMs and it does not result in a forum post for discussion.
Do you think that fact was a factor in your being put on the council?
I can see it both ways.
I mean, just a sticky forum post in GD stating that if you want to ping the CC members on a thread, just link their thread into yours?
Or would that overwhelm most CC people?
I am personally of the thought that the CC is just Blizzard going from ignoring its playerbase to ignoring the 100 of the CC.
It sure fits the Blizzard Modus Operandi that way.
I mean, I and I think at least a few others have been trying to ask Blizzard since October 2005 in my case to please take WoW seriously, and yet they constantly don’t try that hard.
Shadowlands story and presentation of such has largely fallen flat, so it’s no surprise to me that myself and many more have unsubscribed, and I renewed then cancelled because I was fooled by their handling of SL.
I for one hope and would love to see Blizzard take WoW and Azeroth seriously, to actually craft a story and game that is one and the same and fun.
I just don’t see how Blizzard as it is now and has been in the past ever figuring that out.