2nd Update: Ban was reversed!! Woo hoo!!
I’m the guild leader of The Tail End on Pagle. We’ve been playing hard to get our Dranai to 60 before the Dark Portal opens. Several people have taken vacation from work. Today, one of our members was banned for six months while she was in the middle of questing with her husband. She was playing the character named Zaseis. The reason given is “botting.” The two of them were playing together, and her husband did not get a ban. She does not run any 3rd party software.
Please look into this matter. She’s a great player, and giving someone a SIX MONTH BAN without a single human anywhere in the loop to make sure it’s reasonable is madness
UPDATE: She plays using a console controller, which is supported by Blizzard natively in Shadowlands. She uses an addon called ConsolePort to make this doable in Classic. We think this somehow got flagged for botting? Blizzard, this requires a fix. Everyone else who plays with a controller for accessibility reasons - BEWARE