Factory reset

Support Technical Support
4

try this

Here’s a step-by-step guide:

  1. Prepare the reset:
  • Exit the game completely: Ensure World of Warcraft is not running.
  • Remove addon managers (if applicable): If you use external addon managers, uninstall them to prevent them from automatically restoring your previous settings.
  1. Locate the World of Warcraft directory:
  • Open the Blizzard Battle.net application:

Navigate to “Options” and then “Show in Explorer” (Windows) or “Reveal in Finder” (Mac) to access the game’s installation folder.

  • Locate the World of Warcraft folder:

Within the Blizzard Battle.net application, open the World of Warcraft folder, then the “retail” folder.

  1. Rename or delete the relevant folders:
  • Rename the Cache, Interface, and WTF folders: Rename these folders to CacheOld, InterfaceOld, and WTFold, respectively. Alternatively, you can delete these folders if you want a complete reset.
  1. Launch the game and log in:
  • Re-launch World of Warcraft and log into your character.
  1. Reset server-side settings (optional):
  • Use the /console cvar_default command:

This command will reset most of the server-side UI settings to their default values.

  • Use the /reloadui command:

This command will reload the game’s interface, ensuring the new settings are applied.

  1. Reconfigure your UI:
  • Open the game’s settings menu and reconfigure your UI to your preferences.
  • Consider re-installing any addons you prefer.

Important notes:

  • This process will reset your character’s UI settings, but it won’t affect your account-wide settings (e.g., character appearance, keybindings).
  • If you have issues with server-side UI settings syncing after this process, you may need to disable and re-enable them using the /console synchronizeConfig and /console synchronizeSettings commands, as mentioned on a Blizzard forum.
  • You may need to re-enable server-side syncs after deleting your character folder, as disabling them first and then deleting the folder may resolve UI issues.

For a more helpful explanation, you can refer to the Blizzard forums thread on resetting the UI, a Blizzard forum thread on addon/UI issues, and a Blizzard forum thread on UI not updating on one character.