UI not updating on one character

Hi All, could anyone please help me with this issue. My UI is not updating in real-time on only one of my characters. If I’m doing a quest the quest log on the side shows the quest but doesn’t update properly to reflect the progression (for example 4/12 rats killed), even though physically I am still getting credit for the quest. If the quest requires a usable item to intact with a quest objective I can only use that item once from the side quest list before it no longer responds to being clicked on (I can still use it if I open it in my bags).

I thought the issue might have been addon caused so I have deleted all my addons but it’s still persisting on the same character. I have done a /reload ui many times and it updates the UI but then it doesn’t update from that point forward. All other characters’ side quest panels work normally.

Try a full UI reset:

We’ve seen a few reports of issues like this and in many cases its due to a corrupt setting. Please try going through the steps below!

  1. Run these commands in-game in chat to disable server side syncs then log out:
    /console synchronizeConfig 0
    /console synchronizeSettings 0

  2. Delete your character folder:
    World of Warcraft\_retail_\WTF\Account\{Account ID}\{Realm}\{Character Name}

  3. Log back in and the issue should be resolved. If so you can re-enable the server side syncs:
    /console synchronizeConfig 1
    /console synchronizeSettings 1

Make sure to safely log out of the character after doing this. If the client disconnects or crashes, you’ll have to repeat the process.

6 Likes

Thank you both for the help. I did try the ui reset and that didn’t work, but Zhyxen your trick seemed to do the…well trick. I wish I knew about this before I uninstalled the game, in the process of reinstalling it now (which didn’t fix it either btw).

Merry Christmas!

Nice, this help me too. Thanks. hahah