[Classic] Inefficient AH addons, AH lag, and bad default AH UI, all connected

Tl;dr

Default AH UI is so terrible that players feel forced to use addons. Since many people don’t fully understand AH intricacies or addon capabilities, they think that any inefficiencies they encounter with these addons are actually due to WoW’s systems being bad and, because of that, do not seek ways to improve their AH experience. These inefficient addons also probably contribute greatly to unnecessary AH lag for other players.


Inefficient AH addons create an indefinite negative game experience for players, and also contribute to AH lag.

I’ve been thinking about the AH issues over the past few weeks, and the other day there was a comment in a reddit thread that really got me thinking. I think it shows that we have a big problem with people not realizing that they are using the wrong AH addons or using AH addons incorrectly when in actuality they could be having a much better experience.

For historical purposes, the comment I linked has 34 points at the time of this writing. The poster confidently claims that there is a fundamental problem with the AH, which is that all AH addons need to scan all AH pages to know if the user is buying/selling at the best price. Based on the high amount of upvotes, people generally either agree with this person or are uninformed enough to not immediately see it as bad info. And this isn’t the first time I’ve heard of someone complaining about having to scan tons of pages on the AH. Well, despite what that reddit poster would have you believe, scanning all pages is not something that addons have to do to buy or sell items at the best prices, as there is an API you can use to return AH search results sorted by buyout per unit, giving you all the best deals on the first page. If you don’t believe me, simply paste the following into your chat window and then open up the AH and do a search (paste it twice if it sorts backwards):

/run SortAuctionItems("list", "unitprice")

“Auctionator” is the biggest culprit I’m aware of. To briefly describe what this addon does: it allows for “convenient” posting and buying of items with very little time required to initially set up the addon. When you put an item in the AH window, it automatically begins scanning all AH pages for that item, and until it scans every single page, you can’t actually post your item. Same deal for shopping - all pages must finish scanning before you can buy any item, even if there are 70 pages of that item. As players have been pushed onto megaservers, they’re finding that it’s not as convenient now as it was when their realm had a lower population.

There are actually two distinct versions out there right now, by 2 different authors. One was a bandaid fix to the vanilla Classic version, since the original was broken when the TBC client came out. This ClassicFix version of Auctionator was available on TBC launch. To this day, the ClassicFix version has over 1.5 million downloads. And mind you, that’s 1.5m downloads after TBC launch. A distinct, more modern version also under the name “Auctionator” has more efficient functionality in the options, but got hardly any downloads until the November 11th release, over 5 months past TBC’s launch, so who knows how many people actually ended up switching. I tested the most recent releases of both addons, and both are functional.

The modern version of Auctionator (but not the ClassicFix) has options to scan only the first page for buying/selling operations, but… uhh… these options are not used by default. And that makes me think, if players think you need to scan everything to get the best prices, they probably wouldn’t go out of their way to look for an option like this, right? and even if they stumbled upon it by accident, would they even enable it? Well, to explore that thought more, here’s a screenshot I took from the latest version showing what it actually looks like when you mouse over the option to scan only the first page for shopping operations. Jeez - “Ignore results that aren’t on the first page of the current search.” Quite a mouthful, and doesn’t immediately help the average player understand why this would ever be a good idea. What is on the first page of a search, in the average player’s mind? Probably they have no idea, or they think it would just be unhelpful results because they think the AH sorts by bid or total buyout. The header for the tooltip (which you only see if you mouse over it) says “Exclude Results for Speed” but the description that follows does a mediocre job of explaining why it’s worth the tradeoff, if you ask me. Now let’s look at a similar option to scan only the first page for when you’re posting stuff. Wow, night and day difference in quality from the other option description. Both the description and the tooltip clearly express to the average player that they don’t need all auctions to determine the best price currently on the market. But still, the fact remains that players would need a reason to go into the options in the first place in order for them to actually end up improving this addon’s efficiency.

So potentially tons of players are using a wildly inefficient addon (Auctionator ClassicFix), or are using an addon wildly inefficiently (modern Auctionator), scanning all 27 pages of large prismatic shards every time they post their own shards, despite better options being available. These people are having a bad game experience and don’t see that it’s an issue with their specific addon because they just assume it’s WoW’s systems that are bad and that addons can’t do anything about it. If things remain as they are, players will continue using these inefficient AH addons indefinitely.

There’s also another potentially big issue here. Let’s suppose that there are tons of players using these addons to scan 15 pages of haste pots when they really only need to scan the first page. Well, doesn’t that mean that these addons are causing tons of unnecessary AH traffic that lags the AH for other players? AH lag is a big issue on megaservers, and one I experience daily when it gets to prime time on Faerlina.

Why and how Blizzard should fix this

By having had a terrible default UI for so long, Blizzard has effectively forced players to use addons if they want to buy or sell items on the AH with even the smallest level of efficiency. Because players are forced to either use 3rd party addons or the bad default UI, Blizzard is not ensuring that a positive baseline AH experience is being delivered to all players, despite the AH being such an important aspect of the game.

I find the idea of Blizzard breaking Auctionator or similar addons to be very silly when the alternative offered by Blizzard itself is practically unusable. Instead, I think Blizzard should make changes to the AH UI that make it a much more efficient, competitive option, and publicly announce that such changes are coming. This will hopefully encourage players to try out the new changes, and when they do, some will find that they’re having a much better experience, and players who continue to use their old addons will presumably experience less AH lag.


Issues with “total buyout” sorting in default UI

On the topic of AH lag, I also want to draw attention to another issue which could see a separate solution from the above. Not a lot of people are aware of this, which is probably because many serious players never use the default UI. The issue is that the default sorting method in default UI is “total buyout” and not “buyout per unit”. This causes Galaxybrainbank to strategize that, if he posts 200 1-stacks of large prismatic shards, the stacks of 2 or more already there will get buried, and players who use default UI will be more inclined to buy his overpriced 1-stacks, since getting to the more reasonably priced stacks of 2 or more would require way too much page scrolling. I can only assume that 200 1-stacks of LPS causes much more AH lag than 100 2-stacks of LPS. Furthermore, for players using addons that must scan all pages of the AH before allowing buying/selling as outlined above, this behavior is very problematic.

An easy fix to this is to change the default sorting method in default AH UI to buyout per unit. By doing so, we can help discourage this behavior and hopefully get some increased AH performance, which benefits everyone. I honestly don’t understand why total buyout is still the default sorting method, since buyout per unit is just massively superior as a default sorting method, and the framework is already there. The only time it makes sense to sort by total buyout instead of buyout per unit is if you’re dead-set on buying only 1 of a stackable item. But remember that players are smart and want their items to be sold - if an item is commonly desired in stacks of 1, players are going to be listing them in stacks of 1 at a competitive price anyway.


AH Deposit - what is its purpose?

Another issue I have with the current AH system, since we’ve now embraced the #SomeChanges mentality and are potentially looking at AH changes here: how does it make sense to have the deposit be a percentage of the vendor price? It just seems so arbitrary to me. Why does it make sense to discourage players from posting items with high vendor prices and encourage players to post items with low vendor prices? This even goes back to the Galaxybrainbank LPS issue. LPS has a deposit of exactly 0c, so Galaxybrainbank feels no financial discouragement whatsoever from flooding the AH with 1-stacks of LPS and lagging other players, even if the chance of all of them selling before the expiration timer is miniscule. This is behavior that could happen even with no intent to manipulate the system, as players might not realize that excessive AH postings will cause AH lag and might see no apparent penalty for posting tons of enchanting mats. In my opinion, if you are going to have a deposit in the game, the point of it should be to encourage players to engage in healthy behavior, such as actually trying to make a sale in a reasonable amount of post attempts. I am not aware of any particularly healthy behavior the current deposit system encourages.

28 Likes

Thanks for raising this issue, Kruffzz.

I’m not able to comment on every issue you raised, but I’ll try to hit some highlights that reflect work we’re doing for the upcoming Wrath of the Lich King release.

First, you mentioned inefficient addons, and you’re definitely right that addons doing full scans are part of the problem.

The throttles we added during Burning Crusade helped, but an important point is that they apply equally to addons and the default UI, and that approach is somewhat problematic, since addons have different behavior characteristics than our native UI. It’s not a one-size-fits-all sort of situation.

With patch 3.4.0, we’ll be separating the throttles for addons and native UI so we can more directly target the behaviors that cause performance problems for other users. That will allow us to allow the native UI to be less impacted by misbehaving addons, and will mean that addon authors are incentivized to make their addons more efficient, since the throttle is also tracked per-account. The ability to throttle separately is going out in 3.4.0 builds this week, and we’ll adjust those throttles when we release the patch live to address the worst issues.

You also talked about the default UI and how its missing the ability to sort by buyout and by unit price. Since low-unit-price-buyouts are the most common player desire, it opens up scam opportunities with low-bid-price on high-buyout items being sorted to the top, and encourages the posting of single-item stacks, since bulk-rate-max-stacks sort lower than single stacks. Because of that we’re going to investigate adding better sort options to Classic’s default UI in an upcoming patch. It likely won’t be in for launch, but we’ll try to add it as soon as possible.

Sorry it took us so long to reply to this. Its been on our mind a while, but we’re juggling lots of important issues for Wrath, and I wanted to make sure I gave you the most complete answer I could.

Thanks again! :heart:

22 Likes

Appreciate the response. :slight_smile:

Well, I don’t have all the details, so I can’t comment too deeply, but it sounds like this change will really help out with the AH lag issue, at least. I’m still concerned that a large number of players will stick with their old inefficient addons and continue to have bad AH experiences, thinking that it’s all on Blizzard’s end. I hope you guys will try to come up with some solutions to that in the future.

Awesome, that should be really helpful.

By the way, for anyone who was following along with this thread, the most recent release of Auctionator had some great updates to the options and default settings which should make it much more efficient for the average user playing on a megaserver, though the challenge of getting people to switch to the new version still remains.

3 Likes

So, from what I can tell based on the difference in speed between scanning with addons and browsing pages with default UI, the changes appear to be live.

The throttle seems way too much at the moment. I recorded some footage of a cancel scan of 22 distinct items, which ended up taking about 3 minutes and 21 seconds, or an average of 9.1 seconds per item. This is on Friday at 10:40 AM server time, so not peak hours by any means. This is also after not having logged in for 5+ hours, so if my throttling was based on “tracked” info from previous game sessions, well, that seems pretty unfair to me. It seems especially unfair because from what I can tell, TSM does cancel scans by only looking at the first page to see if you’ve been undercut, which I would consider responsible addon behavior. I really hope it is not intended for the average AH addon user to have 9 seconds in between scans of distinct items. Even the first few item scans have 5+ seconds in between them, which seems way too long to me.

After my cancel scan, I started canceling the auctions that were undercut, and just a few auctions in, I got a bunch of “internal auction errors”, freezing up TSM and meaning that I now have to abandon the results of this cancel scan and do another one. This may be just a flaw with the addon, but at the end of the day most of us are completely at the mercy of AH addon developers, so this is the best experience we’re going to get, and right now that experience really isn’t cutting it.

17 Likes

I probably wasn’t as clear as I should have been in my last post. People should be yelling and screaming about the absolutely abysmal performance of AH addons, but I think they aren’t because most people don’t know that these are actual changes implemented by Blizzard, and not simply AH lag from increased usage in pre-patch. This is terrible.

It has now been 5 days of pre-patch and the throttling changes have not been significantly adjusted. Can we please get some clarification from Blizzard on whether or not they are satisfied with the current performance of AH addons? What sort of adjustments to the throttling can we expect soon, if any?

48 Likes