As someone whos characters have been affected by this I’d like to know how it happened… and I hope we all be explained when a solutions for this is found.
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my dk went from 120 to 90… all of the gear seems different… can’t even tell what’s missing or not in bags.
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Not sure if this has been addressed - but are we still planned for a merge tomorrow? I cannot conceivably imagine the answer can be yes.
Everything I’ve seen/heard/read (albeit anecdotal) is that this points to an issue from when Khadgar was merged into Alleria (only impacts Khadgar toons that existed prior to the merger). When you still have issues from a merger from 6 years ago, not quite sure it’s time for another one.
Obviously its pure speculation but I would say preparations for the connection are what caused these issues to begin with, the first blue posts on the issue hinted at some realm migration causing issues so they may have migrated the servers during the weekly maintenance in preparation and then something went wrong.
But when they copy and connect servers the data from the decommissioned server ID is definitely saved in case anything goes wrong, as evidenced by it suddenly getting restored on Khadgar.
The Alleria/Khadgar connection happened on January 30, 2014…
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Still waiting. My account expires in 21 hours. Guess who won’t renew till i get an email telling me my 120 lvl druid is restored.
From the email that was sent 2 weeks ago:
I was able to check into your account information and I can confirm that the character was negatively affected by the realm connection that recently took place.
The good news is that I was able to get this issue escalated for you, and we have our development team looking into the issue to bring your character and other characters that were affected back to a payable state as soon as humanly possible.
This character was my famer for mats BTW.
No so sure. I have a 2005 created toon that is fine. I also have another 2005 toon that is messed up. I also have a 2014 ± messed up and a 2016 toon that is fine. All were 120 prior to this cluster. None of them were boosted
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This started as far back as 2 weeks ago?!
Most likely a character that got deleted through a realm connection, it has happened before in a few isolated cases but never rollbacks.
Oh yea - I’m not saying it’s happening to all toons created prior to the merger, but the toons that it has happened to seem to have existed before then. Again, purely anecdotal, but it seems all toons created after the merger seem to be ok (obviously the created date of that 2014"ish" character was right around the time of merger).
I don’t have any characters on Khadgar, and never have. However, since this is such an important issue to track down, and it’s still unknown what is and isn’t a symptom of this bug, I want to provide my odd occurrence to the list.
I logged onto my account, just to ensure that nothing was fishy. My main server was fine, so went to the realm list. The realm list assessed that I had one character on Muradin, and one character on Frostmane. I have never had a character on either of those realms. I logged into both realms, and was taken to the character creation screen right away. Leaving the creation screen, there was no character in my list. Checking the realm list again, the character indicator was no long there.
I do not know if this is a part of the same issue, or if it is a separate weird happening coincidentally at this time. But I’ve never encountered anything like this before.
Feel free to remove this post if it turns out it is not connected to the main problem.
From what I can see, Thadreon, the character on Muradin was a level 60 Draenei Death Knight. Created September of 2009 deleted late October of 2009. Froistmane was a level 56 Gnome Death Knight created May of 2009 and deleted August the same year. You seem to have a number of Death Knights created on various realms, often deleted a few days or a few months later. Odds are you, or perhaps someone that had access to the account created them. If you did, it is likely you forgot, it has been 11 years after all. 
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In the morning yesterday it affected 3 of my 120s leaving one old (toon made pre 2014) at 120
By the end of the day that too also delevled. I also noticed MY GUILD AND ALL ITS BANK CONTENTS also rolled back to the way I had it when I left after wrath. I had 5 characters delevled and a guild distroyed basically. I don’t even dare level the toon I was working on. It really has soured my desire to play. I just came back 3 months ago and busted my butt to lvl up 5 120s to have it all poof and it’s all gone.
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I have no characters on Khadgar, however, I was excited for new blood from the Alleria/Khadgar connections tomorrow. Will the realm connections be delayed because of this bug, or are there no updates on that at this time?
Thanks for the update Vrakthris and for listening to us having these issues with our toons.
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I don’t think the main thread in General Discussion has been updated yet, but we have updated our Breaking New. Only the Oceanic realm connections are still scheduled for now.
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So I don’t have characters on khadgar but I’ve been following this all day. I noticed recently on the login screen that the breaking news no longer includes the khadgar realm connection.
Thank you Vrakthris!
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Some of the characters names, races and levels are incorrect.
Current list.
Oornko: Tauren Paladin, 120
Windystorms: Tauren Shaman 115
Seventhup: Blood elf Rogue 120
Sevenhunt: Nightborne Hunter
SeventhWindy: Zandalari Druid 120
Sevenwinds: Void Elf Monk 60
SevenMage: NightBorne mage 120
Xaric: Tauren Death knight 110 (Neglected)
SeventhWar: High Mountain Tauren 120
Seventhwinds: Tauren Druid 120
SevenPal: Light born Dreani paladin 120
DemonSeven: blood elf Demon hunter 120
SevenMonk: Pandarian monk 120
Sevarnia: Tauren Priest 120
Warlock missing on Armory: KaelThraz 100-120 blood elf.
Level in game shows level 85. pretty sure he was 100-120
Hendra: Maghar Orc hunter 120
Xioth: Pandarian priest 90 (Unsure if that’s right)
rest of the characters look fine.
not sure what happened to all of my screenshots as I had some of my character screen. still looking.
Rest of the characters on other realms seam fine, I never played them much.
Edit: Found a screenshot yes Kaelthras was at least level 110 but could have been higher, I can’t find any newer pictures.
how do I post a picture of my character login screen that I found with Kaelthras character in question being deleveled to 85 from 110?
pretty sure he was 120 though.
Edit: armory is not showing nearly all of my characters and some odd reason I have a lot more characters on Khadgar then allowed or at least use to be allowed back in December of 2019.
Edit: SeventhWar was at least 110 not 90 and not a panda.
Edit: I can’t post pics, I tried to upload a support ticket with a picture to one of the conversations about this that I had last night and the cs told me my memory is faulty and deleted the entire conversation on me.
I even have the text of the conversation saved to my messenger as several friends are also having the same issue.
There are over 200 US realms right? this is impacting 1 low population realm. So about .01% of the players? Obviously they’re trying to get it resolved but you really need to just take a step back and relax.
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Madseason did a vid about it. pretty funny.
Hope its not weeks my main is level 90 now and doesnt look like I’ll be getting any progress on keys done 
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