Change of Policy and Restore this mans items!

There should be a change in policy for this man and anyone that’s been scammed.

No reason after the items were removed from the thief that they shouldn’t be restored to the rightful owner. It doesn’t effect the economy but only the person who spent hours farming the materials or gold and the thief.

We’re in an age of memes and trolling, not restoring items only encourages people to steal and MAYBE get a 3 day suspension… and there’s only a potential of that happening if the victim provides screenshots or the thief gloats later

Let’s take a moment to stop complaining about AV and support a good cause for the community.

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I completely agree. If they can show that he had the mats and was ripped off - restore what was wrongfully taken.

Also, no permanent ban for this kind of thievery? Sets a bad precedence.

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Was it your alt that this happened to?

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I agree wholeheartedly. If they’re going to put the time in to remove the items from the person who scammed, I see no reason not to take the extra seconds to restore the items to the player.

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More top tier customer service from Blizzard.

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I don’t understand this policy. The USED to refund the items. There’s been an occasion on retail in legion where i got them restored to me as well.

I just don’t get this.

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I’m curious, because it’s Blizzard’s strict CS policy not to discuss actions taken on other accounts, even to the victim. Like, in my experience, they won’t even say whether or not the person will be actioned, just that they will investigate.

But yeah, they should restore the items to the victim if they were scammed like that. Especially if they’re going to delete them from the aggressor.

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These are the topics I expect to see in a classic forum. Take notes, everyone.

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The funny thing about that thread to me is, it looks like it was originally created in GD, then moved to CS, where they recommended he create a thread in… GD?? to get dev visibility?

Sends pretty mixed messages IMO, and it seems like the sort of behavior that would frustrate a person to cancelling a sub.

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Blizz CS is total trash, before the budget cuts GM’s stuck with you to make sure you were 100% satisfied to the best of their ability. Today there is a 12-24 hr response time, and most of the time they are no help.
The last time I had help from them, it didnt even seem like they were fully reading my ticket/replys, and every response was sent by a different person.

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I’m going to give you some hard truths OP. Classic has almost no support from within Blizzard. They do not want to get involved with loot disuptes, they don’t want to invest the manpower to have people available to help players in those situations. Classic is a project that the community bullied Blizzard into releasing and they don’t seem at all interested in supporting it despite our monthly fees.

That is the reality we live in. Plot your course accordingly.

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I hear that, just know if it happened to you, I’d also support you as well. We can only do what we can and hope to make positive changes

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Let’s be real though, they never would have had to make classic, if they didn’t try to bullie Pserver players into retail.

Seems to me the answer is to bully them into implementing better policies in that case. If we can get premades addressed, surely we can get this blown up too, I would hope.

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He’s lying. They never inform you of actions taken against accounts that don’t belong to you.

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Yeah, the dude on Reddit is lying.

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Just for that I’m posting three AV threads today.

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It’s because automating something like that is next to impossible

ALL the changes are focused around automating their duties…

To do this would probably require it’s own little flow chart and be more $$ than it’s worth to blizzard.

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NO STOP SALT OVERLOAD!!!

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GMs arent the same anymore. They arent even knowledgeable on some basic things… check reddit for a classic gm telling a player they had to maintain rank to use the rank rewards they had purchased… LOL

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