Can't transfer due to mail, but I don't have any mail

[Ekon-wyrmrest-accord (Ekon)]

You want to contact a GM.

Can't transfer Due to Mailbox Bug?

Folks, this isn’t a contact point for In-game Support. We won’t be able to simply delete your mail. It will arrive within 24-48 hours of completing the quests that send it. Otherwise, you can submit a ticket and a Game Master can take a look. However, current response times are much higher than normal, which means you will likely receive the mail before a GM would be able to delete it for you.