My partner just got the exact same response and ticket has been closed 
do we open a new ticket? This sucks so much. He didn’t do anything other than play with me or solo doing delves and world quests. I’m feeling so heart broken
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You can keep appealing over and over until you are told no more appeals and warned of GM harassment.
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Thank you! So new ticket? Do you know if there is anything else we need to ask for or say?
Its hard to say goodbye to this game but i will be, 20 years and i have never once had a issue of any kind never a warning or a suspension and then boom this." abuse of the economy" i can honestly say i have never bought gold and all the gold i had on this account came from in game activities, the only gold not form questing and such came from sales of battle pets and in the last month that was around 6 or so.
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It has made me very afraid to play
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yes.
There is nothing you can ask for or say.
An appeal is simply to have a GM specialist review the evidence (internal logs), not to plead your case.
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I don’t blame you i would be afraid too i have a second account from refer a friend but why should i pay to active and use it if Blizzard is going to do this? Also just did the survey and it was not a positive response.
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I got the same message at almost the exact same time as you two. It seems that instead of actually going over the cases one by one, they just rubber stamped a copy and paste answer towards everyone at the exact same time.
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I also got this response.
Yep it’s really disappointing.
That’d be GM harassment, which can lead to their battle net closer.
If you’re implying to annoy the GM team until they get what they want, I’d advise not to do such. I don’t know what your end goal is here, but that isn’t what this forum is for, nor would it help anyone in the end.
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I have no end goal other than to point out that it’s more or less the same outcome regardless so what is even the point? (I’m trying to get clarity on this)
The point would be that it wouldn’t just be the WoW account in question. If someone plays any other game (Diablo, Overwatch, etc.), the entire Battle.net account would be at risk of closure. If they don’t play anything else, then there really isn’t much more that Blizzard can do to an account.
I also wouldn’t hinge too much on the 20+ year thing - players do like to sling that phrasing around quite often, but it has no bearing on someone’s case. Accounts are treated the same whether they’re a six month old account or someone who played since day one. That may not sit well with the long-playing vets of the game, but there is no special treatment or consideration for playing X amount of years.
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Nothing is clear from our perspectives, we do not have the logs or full story, just our own assumptions.
That’s not how this works.
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Blizzard has really cracked down on RMT. This includes unsupported transactions, where you didn’t do the RMT yourself, but someone else did and traded the dirty gold to you. GDKP is a big offender of this. So are sales outside the AH.
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But if you list something on the AH and someone with dirty gold buys it, you are hardly at fault for that as you had no option to stop them specifically from purchasing it with dirty gold other than to not list items on the AH at all. Seems like over reach.
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The AH isn’t an unsupported activity. However, they also track who you’re dealing with on a regular basis. It’s a common gold seller tactic for you to place an item on the AH and then they “buy” it with the stolen gold. They can see everything that happens in the game.
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The AH isn’t free from gold sellers from using it, too. Like selling a grey item worth two copper being sold for 1.5 mill is gonna have some eyes look towards that way.
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I guess you’d all have to put yourselves in the center of that thought experiment before answering, instead of coming at it as an outsider. Either way, I hope those innocent get their accounts back, and blizzards punishes the main culprits instead of those caught in the crossfire.
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