So I already mentioned in other topics that the lifetime stats of my profile Shiblinski#2667 are not updating. Since release of W3 Reforged my profile showed 0-3 in lifetime stats. I played hundreds of games and my lifetime stats didn’t change at all - yeah, there are some games that are still not shown in match history or are counted wrong (win = loss; loss = win), but that’s a different issue.
Today I figured out, thanks to a reply from “NikoMalick” in Games not shown in match history - #3 by Shiblinski-2667 that the issue is as follows:
My lifetime stats showed 0-3 in all regions, I logged in in Europe (my standard region, that is also analogue to my blizzard profile) and played 1 game in season 3. Lifetime stats not updated. When I logged in with region america and played one game, that I actually lost, my lifetime stats were indeed updated to 0-4.
So my assumption is that either lifetime stats are not shown correctly cumulative across all regions or just my profile is connected somehow to the wrong region when it comes to show the lifetime stats. But that would mean that, regardless of the region - in my case europe - always just one region is counted at all and is shown in every region you log in. How can this be fixed or changed and what should be correct since there is global match making? As mentiond, my blizzard account is setup for europe and I normally log in to europe region when playing w3 reforged and the stats are shown from america region. At least wins on europe are counted to portraits correctly, although I see the lifetime stats from america, when logged in at region europe.
Update
Actually got confirmation from customer support, that this seems to be a known issue (Ticket Number EU89503999): (translated)
"Basically, the display is based on the region that is played the most. I also see internally that you mainly play on EU. If this is displayed differently in the game, it is unfortunately not comprehensible from here.
I have looked at the forum posts, but unfortunately I could find comparable reports in our database. Unfortunately, customer support has no way to check or change this."
So please dear developers fix this or provide the possibility that users can change the region that shall be shown themselves!