Both my daughter and I are having the same issues. The last time we played was September of 2021. I tried login into the EU server, which worked, but of course it reset everything to level one. I then tried to login back to the US server, which failed.
Please fix this Blizzard.
Same issue for me. I reinstalled this morning after not having played in abou6-8 months.
Same issue here. Come on Blizzard.
This issue persists - I don’t want to play on EU. Please fix it.
Same issue here, last login December 26, 2021.
It’s been three days, are you going to fix this or no? What could possibly be so bad it takes 3+ days to fix?
How has this not been fixed yet?! How is it possible that a bug this bad makes it to prod?! Do you not have a dev environment to deploy patches to before they go live? I think some Blizzard employees should be very concerned about their jobs right about now.
I really hope this gets resolved soon! I am having the same issue here as well on the America region. EU works fine. Would hope this gets resolved for everyone though!
honestly, I doubt an engineer is looking at the issue over the weekend if this is “only affecting a subet of users”. Probably will get addressed sometime Monday
Yep still getting “There is a temporary outage of the Battle.net service. Please Try again later.” on NA, sometimes it works for the others, sometimes it doesn’t. Been a long time since last log in.
Cheers!
I have the same issue. Unable to connect. I’ve done all that I can even looked into the PCs event logs to try and figure out why the program will not authenticate. How is this still an on-going issue? Is it that hard for engineers to look into this issue and provide some kind of feedback or update? The lack of communication towards your customers is quite discouraging. Is anyone even owning this issue and working towards a resolution?
I’m just tempted to drop the blizzard app entirely. All Blizz games have become washed out and unattended little cash pits and Blizz could care less if a handful of customers are unable to access the games and content they purchased…
I have not logged in for a long while and im getting this same issue
I am having the same issue. Can connect to EU, but with none of my progress.
I don’t understand why logging into a server is requisite to playing just the campaign - can someone explain?
Man. They where bought out and now this is happening. Come on guys get your crap together. 3+ days should be getting things done.
Similar issue, hope they can find a solution. Wondering if this has something to do with the recent Microsoft acquisition…
Well, the acquisition is still on paper (and under review, or soon-to-be under review by the FTC) and it’s not completed yet… So, personally, I think that it’s too early to have any changes on how Activision-Blizzard handle their internal processes/infrastructure.
But yeah, I think that you have raised a valid concern/point about what will happen when the acquisition is complete (probably next year?), and how Activision-Blizzard current processes/infrastructure will be integrated into Microsoft’s/XBOX’s processes/infra, if they will be continue independently, or something in-between.
Same issue here, this is getting frustrating with little to no updates. I can play on Europe or Asia no problem but all my coop levels get reset and no thanks to that
Hey everyone,
This thread has gotten a bit off track so I want to step in and clarify a few things and reset what you should expect from a community support forum.
First as implied by that description. This forum is for community based technical troubleshooting in regards to Starcraft II. For players to discuss and help other players. This is how all our forums operate and always have.
Green Posters are community fans who have volunteered their time to assist with that. They do this for the community to help you all.
We Blue Posters can have different roles from Liaison, to Moderator to folks like myself that try to come in on occasion and offer technical assistance were we can. However most technical support from Blizzard will typically come from direct ticket submissions to our support department. Troubleshooting issues via forums is a bit more limited.
Now as for the specific issue at hand. It is an account level service issue that we are aware of and have been able to replicate. It is being looked into but may take some time to fully figure out and resolved. There is no ETA because the investigation is ongoing.
It is not affecting everyone and for the most part it appears to be limited to the Americas Servers.
When we get any updates to the investigation or a solution is published. We will update this post.
There is no current troubleshooting you can do on your end for this issue and it is a matter of waiting until our engineers can complete their investigation and provide the solution to the issue.
I’ll leave this thread open for continued discussion but do keep things civil. This is absolutely a frustrating situation and one we hope to have figured out as soon as possible. We get it but try to keep things civil. Forum code of conduct still applies even when things break.
Keep watch for updates as we get them.
I can’t get on either. Can’t play with the family. Everyone else in the house can get on, but my account can’t. They can log on from my computer, and theirs, I can’t from any. Would love to talk to tech support…But no way to do that. Can’t create a ticket, because it wants me to upload things I don’t know how to upload. So instead of getting to play SC2 with my kids and husband for my birthday last night I went to bed. Tried again this morning…no change. Just the stupid Battle.net is offline message, that again NO ONE else gets. We don’t play that often but it would be nice if you could just login and play instead of all these stupid hoops. Would love help but again THERE IS NO ACTUAL WAY TO CONTACT A LIVE HUMAN IN YOUR TECH SUPPORT DEPARTMENT.