Thanks for the reports, everyone! Sorry for not posting in awhile. We are aware of the issue and tracking this on our end. There’s been many reports of the Crashes with Kernel Panic on Metal API graphics related to AMD/Radeon/Vega graphics. This may be a driver issue or an API issue that our team will want to look into.
For those of you with Radeon or switchable graphics and on Mac OS 10.15 Catalina, could you provide the details under Apple Icon > About this Mac (including the Mac model/year, Processor, Memory, and Graphics)?
Some systems may have a switchable graphics that include Intel graphics and AMD graphics. There’s no easy way to force the Intel Graphics without using third party programs, but it may be worth trying to disable Automatic Graphics Switching (System Preferences > Energy Saver, toggle off Automatic Graphics switching).
This issue has been escalated to our team to look into for any API or driver compatibility issues with Catalina. Thanks again for your patience!
This is not relevant to every single crash reported. If you are experiencing crashes, but are not on Catalina or do not have a Radeon Graphics card, please create a new thread so that these can be looked into case by case. The following steps can help with some crashes:
- Switch to OpenGL - In SC2, go to Options (Press ESC) > Graphics (Default tab) and change the Render API to Open GL 4.1 (Beta)
- Turn off Automatic Graphics switching - Go to System Preferences > Energy Saver, toggle off Automatic Graphics switching.
- Reset in-game options.
- Check for Mac OS updates - For Catalina, it should be on 10.15.1 now.
- Quit Unexpectedly crashes - Rename Computer Host Name.
- For systems that are restarting when StarCraft II is launched, this is a driver or hardware issue. Reinstalling the appropriate combo update for the MacOS version, Apple Diagnostics and SMC Reset may be able to help for anyone’s system that is restarting.