[Main Thread] Game not loading after clicking Play

Technical Support
41

I would love some feedback from the admins here. What is the Status?

1 Like
42

Same for me too. Stucked on launch

43

same problem here, is there any news?

44

Same for me. Only thing that changed since yesterday was a windows update.

45

you can uninstall certain Windows updates. go to controlpanel and programs and functions. then go to show installed updates. from there you can uninstall updates.

46

same, tried everything, here’s dxdiag:
https://pastebin.com/ChHX2sDz

47

Same problem, as of today (after the patch) I can no longer launch the game. Tried the steps listed above by PapaToss.

Only thing the app does is show a grey dialog screen with a loading bar that doesn’t stops loading (something).

48

Me too 2 two tuo tue

49

Same issue, but with a slightly different outcome.

Waited ~5min and eventually, the game started.

Dxdiag: https://pastebin.com/ZNyEPTF8

50

Same here, first problems started showing up after the first server shut down yesterday…
The game launches after app ~8min

51

Also same here, can’t work in editor or lauch the SC2 at all. Only blank window and green progress bar.

52

Same here ;(. i think that is the new windows update

53

Thank you guys, we are investigating.

8 Likes
54

Same issue as well. I launch the game and a loading pop up appears and it keeps loading the game for 4-5 min and then I get into the game. It’s frustrating.

55

Adding my WinMTR file here as requested on my ticket:
pastebin. com/zHTmfhYJ

56

Update:

It seems the problem has nothing to do with Windows update. Different account, different PC, Windows not updated, and yet, same things happens.

2 Likes
57

Hello, sry for spam but have same problem…
Yesterday I played normally, my notebook wake up about 22:00 start updating and today i cant play and i dont do anything other after this loading problme i try to update everything but nonthing help :confused:

BTW: I come back on SC2 after 4-5 years thx for all work that blizzard did :heart: love all your games :heart:

2 Likes
58

I have a same problem since today.

59

When i lunch Diablo it work normaly, but when i lunch SC2 :(.

60

Help! Fans will eat me alive if I don’t release the Before Darkness Falls arcade update soon! Can’t launch editor, can’t test. I don’t wanna die. :frowning: