[Jan 2024] Co-op Commanders reset to level 5

This and basically all their games atm have some sort of major problem needing fixed.

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Good Morning/Evening everyone,

We have escalated this back up to the team. If I get any additional information I’ll post it here.

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revenge sabotage?

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Thank you, looking forward to updates!

team will have a weekend I suppose, so…

ugh, I have been having this problem for quite a bit. Artanis is my favorite and he is only level 5…

glad to hear it. It has been annoying.

Also in this same boat. Definitely stinks having everyone rest.

Same to me >.< ahhhhhhhh

I would if I worked there and got laid off.

I reported this issue last night to tech no-support and got a reply saying that I agreed to this in the terms of service… What is this all about?

Thanks, should probably let them know that whatever is answering the support tickets is reading them as a terms of use issue. Might be an automation issue causing the problem.

And this teams are here in this room?

So going on 2 weeks with no resolution. So how far does it need to be escalated before its resolved. If this is a “revolving” issue, one would guess that yall should know the solution. Can we please get more of an explanation as to what the issue is other than “we have escalated the issue”

To be fair, this recent recurrence started 5 days ago.

Not every bug in computer code is obvious, especially in systems like an online game that has uncountable moving and interfacing parts. Many times, elusive bugs’ solutions are found by trial and error.

Do you think you’d or anyone else would understand the technical level details behind the bug? And for the privileged few who might, what benefit would it have in the timeline/process of fixing it?

It has been 5 days now were I grt nothing of the experience because Cammanders are capped. I evenpurchased the whole game package again. Ive prestiged Raynor once I am at lvl 68 and was working him back up and hit cap at 5. Extremly frustrated to pay and not actually get to use a product

The devs among us might be able to offer solutions.

Same issue with me, came back after 2 years or so of not playing and they’re level locked.

I’m having the same issue. Purchased the full game about a month ago to play Co-op with my dad. Raynor is now capped at 5 despite the fact I leveled him to 8 last week.

hey blizzard, can u fix this?
This has been going on for about a month and nothing has changed.
The comments here appear to indicate nothing is being done and you do not care.

30 days and no fixes is pretty wild. Please feel some shame and do your job.