Contacting Customer Support BrightManExE

[Kyrie-6906]

Linking this for reference.

Contacting Customer Support

I’m having In game Co Op Issues with game difficulties being altered upon starting a game. I tried to contact Customer Support with a Ticket, but whenever i set up a ticket, it won’t follow through, So i’m asking does anyone know how i can get my situation addressed, Since Submitting a ticket isn’t working for me… Like i mentioned i’ll set up a ticket, and press “contact customer support” I’ll get a blue screen, that says Blizzard, but the ticket doesn’t submit, and i’m just very Frustrated, i…

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@BrightManExE-1611

I need to contact support but on WoW

Sounds like you are posting this in the wrong forums. I am quite sure that the SC2 developer team is different from the WoW developer team.

@BrightManExE-1611

wondering if you check to see if you can do something i left a ticket but in the end it says Blizzard like Forum poster Shadow2k1

I’m not sure if I am right about this - that the Support team and the Developer team are separate from each other as well. They might talk to each other, but they won’t pick up each other’s work if it doesn’t come from the right channels.

If you have opened a ticket, you should be able to return to see that ticket on the ticket submission page (while logged in). Otherwise, then you probably did not submit a ticket.

Lastly, it really depends on the content / nature of your ticket. Know that SC2 is a decade year old game. For it to even have some form of Support is a miracle in my opinion. So if it is something that is a real bug / issue, they may take a look at it. However, if it is something that isn’t really relevant (e.g. please change the storyline), then it is a waste of people’s time to even address it.