If you have not already reported the issue on this thread please do so! If you have already reported, we have added your account to our tracking for the topic. Our engineers are monitoring the situation and working on a resolution. We hope to have more information soon.
Thank you all again for reporting this to us and for your patience in these matters.
Want to chime in to say I’m dealing with the same issue as well. My Kerrigan co-op hero (only hero I’ve put time into) is level 5 now, I can’t queue up for ladder matches as the ranked button is unclickable and the unranked button gives me the error “There was a temporary problem with your request. Please try again.” HotS and LotV campaigns are also disabled now.
My account is also having this issue. I had played a COOP mission without issue earlier in the day yesterday, but I have been unable to play since sometime last night.
Same issue here on my account: no access to ranked play, campaign acts like I need to re-purchase LotV and Nova Covert Ops again (I just started replaying the LotV campaign yesterday, then logged in later and it said I needed to purchase).
More info for you. My roommate and I both play. We play on the same router from two separate computers. Both connections are wired. My account loads in fine, his has the issue that has been documented above. If you need his email to look up his account, please contact me via email to request. Not sure if that would help troubleshoot on your end. Thanks.
I am having the same problem on a Mac. (I made a thread on the Mac Forums as well).
My commanders are all de-levelled to 5, and I can’t start any games (Co-op, ladder, custom, arcade all countdown to 3 then abort; kicking everyone from the lobby).
I have reinstalled the game, my OS is fully updated, and changing regions doesn’t help either.
I know this isn’t the Mac forum, but it also doesn’t seem to be a Mac issue either.