Bad or not (well, she is bad), she is definitely less fun to play.
Once upon a time, Blizzard weighted balance vs. fun equally. Now, they don’t care how enjoyable a hero is, or how far away a hero gets from their original design and identity.
As long as the numbers they see are fine, then its good enough for them (not that the numbers are fine anyway).
for more details, look in the post I quoted this from above.
and very clearly, devs have made many statements in vids, in the forum, patch notes and in the reddit ama saying that they don’t want sym to be this narrowly niche.
I have at least 1500-2000+ hours on Symmetra and taken 5 accounts of sym only to t500. Symmetra is an absolute trashcan now. Blizzard devs did this. They are solely to blame for their own incompetence. It’s not hard to make Symmetra viable. Nor even functional all they have to do is change a few values like revert turret damage nerf, reduce recast to 8 seconds, revert primary hitbox 50% nerf, increase primary base damage or remove 1 level or charge, have teleporter recast start at deployment, increase base splash damage of orbs reduce direct impact damage of orbs to the point orb splash damage actually does the half damage they always claimed right now it does maybe 15-30 % which is functionally useless in game. Also they could triple the ammo restoration on attacking barriers, it’s a useless latent effect. Reloading is always better and by the time it would matter when attacking a barrier Symmetra is dead anyways. So aside from giving something else all these value changes are things the devs could easily do in a matter of a few minutes and vastly fix many of Symmetras non functional kit.