Oceanic Issue: High latency on regional servers

Hello gang :wave:

We are currently investigating two specific situations being experienced by our Oceanic players. To determine which issue you’re experiencing, first of all check the game lobby IP you’re being placed into.

To verify your game lobby, press CTRL+SHIFT+N to open the Network Graph while in-game. The game lobby IP address will be in the top left, with a bracketed prefix indicating the server location.

If you are being placed in an [lax#] or [pse#] lobby, please see this thread instead.

If you are experiencing high latency while being placed in a [syd#] game lobby, please run a WinMTR test with this IP address as the Host:

37.244.40.1

Reply to this with the test results. Place them between rows of accent marks (`) for formatting:

```
Like this.
```

1 Like

Hi Metalagon I believe the issue is somewhere here, check out the locations these belong too I have included a WinMTR without host names:

  1. Me
  2. Townsville
  3. Australia (not sure where)
  4. Brisbane
  5. Sydney
  6. Sydney
  7. Sydney
  8. Hong Kong
  9. Hong Kong
  10. Netherlands
  11. Netherlands
  12. Netherlands
  13. Netherlands

I dont really know much about networking but if I had to take a stab in the dark I think these new servers (syd2) are tricking australian ISPs into following a route they would normally use for International Traffic. To show this better the third WinMTR is to a PSE2 server (the one i used to always play overwatch on) as you can see it has a much cleaner route also the AWS server shows as being australian.

SYD2 Unresolved Host Names
1|                             192.168.1.1 -    0 |   15 |   15 |    0 |    0 |    2 |    0 |

2|                            58.162.26.31 -    0 |   15 |   15 |    5 |    7 |   20 |    5 |

3|                         144.130.213.209 -    0 |   15 |   15 |   20 |   21 |   23 |   20 |

4|                           203.50.11.140 -    0 |   15 |   15 |   21 |   22 |   24 |   23 |

5|                           203.50.11.178 -    0 |   15 |   15 |   35 |   36 |   38 |   36 |

6|                             203.50.6.97 -    0 |   15 |   15 |   36 |   36 |   38 |   37 |

7|                            203.50.13.94 -    0 |   15 |   15 |   36 |   37 |   39 |   37 |

8|                          202.84.222.198 -    0 |   15 |   15 |   35 |   35 |   38 |   35 |

9|                          210.176.152.33 -    0 |   15 |   15 |   37 |   41 |   96 |   37 |

10|                           137.221.85.33 -    0 |   15 |   15 |   36 |   40 |   59 |   36 |

11|                           137.221.85.69 -    0 |   15 |   15 |   36 |   40 |   92 |   36 |

12|                          137.221.66.135 -    0 |   15 |   15 |   36 |   36 |   39 |   36 |

13|                            37.244.40.25 -    0 |   15 |   15 |   36 |   36 |   38 |   36 |
SYD2 - Resolved Host Names
|bundle-ether1.oxf-gw10.sydney.telstra.net -    0 |   43 |   43 |   35 |   37 |   41 |   36 |

|bundle-ether1.sydo-core04.sydney.reach.com -    0 |   43 |   43 |   36 |   37 |   40 |   37 |

|           i-91.sydo10.telstraglobal.net -    0 |   43 |   43 |   35 |   36 |   39 |   36 |

|               unknown.telstraglobal.net -    0 |   43 |   43 |   36 |   40 |   90 |   37 |

|                           137.221.85.35 -    0 |   43 |   43 |   35 |   42 |  142 |   36 |

|         et-0-0-1-pe01-eqsy4.as57976.net -    0 |   43 |   43 |   35 |   38 |   81 |   36 |

|                          137.221.66.133 -    0 |   43 |   43 |   35 |   37 |   40 |   36 |

|                            37.244.40.17 -    0 |   43 |   43 |   35 |   36 |   39 |   36 |
PSE2
|                             192.168.1.1 -    0 |   18 |   18 |    0 |    0 |    2 |    0 |

| gateway.qb51.townsville.asp.telstra.net -    0 |   18 |   18 |    5 |    7 |   29 |    5 |

|                         144.130.213.209 -    0 |   18 |   18 |   20 |   20 |   23 |   20 |

|bundle-ether6.cha-core4.brisbane.telstra.net -    0 |   18 |   18 |   21 |   22 |   24 |   22 |

|bundle-ether20.ken-core10.sydney.telstra.net -    0 |   18 |   18 |   35 |   35 |   38 |   36 |

|bundle-ether1.ken-edge901.sydney.telstra.net -    0 |   18 |   18 |   34 |   35 |   37 |   35 |

|              ama1663225.lnk.telstra.net -    0 |   18 |   18 |   34 |   35 |   38 |   34 |

|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |

|                            52.95.37.199 -    0 |   18 |   18 |   35 |   36 |   42 |   36 |

|                             52.95.36.43 -    0 |   18 |   18 |   34 |   37 |   51 |   43 |

|                          54.240.192.239 -    0 |   18 |   18 |   35 |   37 |   68 |   35 |

What about for PSN??

i was connected to this server syd2 37.244.42.28 and was getting around 70 - 80 ping when i should be getting around 20 -30

Latest result in @ 8PM 6/7/19
Connected to SYD2
Aus - Melbourne
iinet
happening over a week now

pings start around 40-50 halfway through match pings jump to 150+ for a minute or two and then stabilize to around 50ms. It was playable for the most part but began to rubber band midway through QP match.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  374 |  374 |    0 |   11 |  813 |    0 |
|                              172.22.0.1 -    0 |  374 |  374 |    2 |   21 |  804 |    9 |
|            be21.450.cr2.mel10.on.ii.net -    0 |  374 |  374 |    5 |   25 |  808 |    9 |
|                be51.cr2.mel11.on.ii.net -    0 |  374 |  374 |   14 |   37 |  823 |   22 |
|                 be55.cr3.syd2.on.ii.net -    0 |  374 |  374 |   17 |   38 |  828 |   17 |
|                be-50.cr2.syd2.on.ii.net -    0 |  374 |  374 |   16 |   38 |  833 |   19 |
|                 be51.cr2.syd7.on.ii.net -    0 |  374 |  374 |   14 |   37 |  825 |   20 |
|      syd-gls-har-wgw1-be-40.tpgi.com.au -    0 |  374 |  374 |   16 |   37 |  828 |   18 |
|  syd-gls-har-int1-hu0-3-0-3.tpgi.com.au -    0 |  374 |  374 |   16 |   42 |  836 |   24 |
|                  las-b24-link.telia.net -    0 |  374 |  374 |  160 |  180 |  958 |  165 |
|                  ash-bb3-link.telia.net -    0 |  374 |  374 |  215 |  237 | 1015 |  218 |
|                  prs-bb4-link.telia.net -    1 |  366 |  364 |  291 |  306 |  686 |  307 |
|                   prs-b8-link.telia.net -    0 |  374 |  374 |  298 |  319 | 1138 |  302 |
|   blizzard-ic-348624-prs-b8.c.telia.net -    0 |  374 |  374 |  293 |  317 | 1103 |  300 |
|              ae1-br02-eqpa4.as57976.net -    0 |  374 |  374 |  298 |  322 | 1138 |  302 |
|         et-0-0-3-br02-eqam1.as57976.net -    0 |  374 |  374 |  309 |  333 | 1154 |  312 |
|        et-0-0-67-pe02-eqam1.as57976.net -    0 |  374 |  374 |  299 |  323 | 1138 |  304 |
|                           137.221.66.45 -    0 |  374 |  374 |  328 |  349 | 1133 |  333 |
|                          185.60.114.169 -    0 |  374 |  374 |  299 |  320 | 1138 |  302 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

‘’’
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
dsldevice.lan - 0 15 15 0 0 0 0
lo1.bras21.bne3.on.ii net - 0 15 15 9 10 23 9
be6.cr2.bne3.on.ii net - 0 15 15 9 11 23 10
be56.cr2.syd2.on.ii net - 0 15 15 21 23 35 22
be51.cr2.syd7.on.ii net - 0 15 15 20 22 35 21
ae6.cr2.syd4.on.ii net - 0 15 15 21 25 52 22
57976.syd.equinix com - 0 15 15 155 188 232 177
et-0-0-49-br01-eqsy4.as57976 net - 10 11 10 161 178 193 187
et-0-0-0-pe02-eqsy4.as57976 net - 0 15 15 20 22 34 21
137.221.66.135 - 0 15 15 22 23 36 22
37.244.40.1 - 0 15 15 155 182 202 175
________________________________________________ ______ ______ ______ ______ ______ ______

‘’’

Bad here in New Zealand too. has been since the new season.

This just started happening to me as well.

ISP: iiNet

WinMTR to 37.244.42.28:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           192.168.1.254 -    0 |   21 |   21 |    0 |    0 |    1 |    0 |
|                lo0.bras1.syd2.on.ii.net -    0 |   21 |   21 |   19 |   23 |   62 |   19 |
|                          150.101.197.80 -    0 |   21 |   21 |   20 |   25 |   62 |   22 |
|                 be51.cr2.syd7.on.ii.net -    0 |   21 |   21 |   19 |   23 |   62 |   23 |
|                  ae6.cr2.syd4.on.ii.net -    6 |   17 |   16 |   19 |   27 |   53 |   34 |
|                   57976.syd.equinix.com -    0 |   21 |   21 |  113 |  167 |  206 |  165 |
|        et-0-0-49-br01-eqsy4.as57976.net -    0 |   21 |   21 |   19 |   30 |   94 |   23 |
|         et-0-0-0-pe02-eqsy4.as57976.net -    6 |   17 |   16 |   19 |   28 |   81 |   35 |
|                          137.221.66.135 -    6 |   17 |   16 |  103 |  155 |  199 |  177 |
|                            37.244.40.21 -    6 |   17 |   16 |   19 |   25 |   45 |   33 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    4 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I too am having this issue…sitting about 80ms when on Syd but then most of the time getting placed into 180ms games on international servers

Normally at Connected to Syd 37.244.42.72
Normally i get 40ms, now i am getting like 90-100ms
‘’’’’’’’’’’’’’’’’’’’’’’’
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
ARCHER_VR600 - 0 1013 1013 0 0 12 0
103-217-164-58.myrepublic.ne t - 3 930 909 27 65 179 38
as9310.nsw.ix.asn.au - 4 898 869 27 30 68 28
as55497.nsw.ix.asn.au - 3 914 889 49 93 167 107
137.221.85.35 - 4 882 849 53 95 228 102
et-0-0-1-pe01-eqsy4.as57976. net - 5 862 824 46 94 167 101
137.221.66.133 - 3 910 884 45 89 135 115
37.244.40.37 - 4 889 858 39 77 111 86
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
No response from host - 100 202 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
‘’’’’’’’’’’’’’’’’’’’’

Having both high latency on regional servers and matching with overseas server

Happening for about 2 weeks now (or since new season commenced)
Australia
iinet - Victoria
SYD2 server 37.244.42.114
10pm AEST
Latency avg back to normal around 40ms then spiked midmatch to 200ms for a few minutes and then returned to 40 for the remainder of the match.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 | 1082 | 1082 |    0 |    0 |   68 |    0 |
|                              172.22.0.1 -    1 | 1074 | 1072 |    2 |    7 |  228 |    6 |
|            be21-450.cr2.mel10.on.ii.net -    1 | 1074 | 1072 |    3 |    8 |  228 |    7 |
|                be51.cr2.mel11.on.ii.net -    1 | 1074 | 1072 |   14 |   18 |  246 |   18 |
|                 be55.cr3.syd2.on.ii.net -    1 | 1074 | 1072 |   14 |   18 |  236 |   18 |
|                 ae15.cr1.syd4.on.ii.net -    1 | 1074 | 1072 |   14 |   18 |  239 |   17 |
|                  ae3.cr2.syd4.on.ii.net -    1 | 1074 | 1072 |   14 |   18 |  238 |   17 |
|                   57976.syd.equinix.com -    1 | 1074 | 1072 |   14 |   22 |  242 |   17 |
|        et-0-0-49-br02-eqsy4.as57976.net -    1 | 1074 | 1072 |   14 |   29 |  244 |   18 |
|         et-0-0-1-pe01-eqsy4.as57976.net -    1 | 1074 | 1072 |   13 |   20 |  243 |   17 |
|                          137.221.66.133 -    1 | 1074 | 1072 |   16 |   19 |  244 |   19 |
|                            37.244.40.29 -    1 | 1074 | 1072 |   14 |   18 |  244 |   17 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  216 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

High latency in [syd2] server today (70ms - 200ms)

Here are the results from your test IP address 37.244.40.1

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   50 |   50 |    0 |    0 |    1 |    0 |
|                              175.38.0.1 -    0 |   50 |   50 |    8 |    8 |   10 |    9 |
|                   No response from host -  100 |   10 |    0 |    0 |    0 |    0 |    0 |
|                           59.154.18.184 -    0 |   50 |   50 |    8 |    9 |   11 |   10 |
|                          139.130.214.85 -    0 |   50 |   50 |    8 |    9 |   11 |   11 |
|                            203.50.6.190 -    0 |   50 |   50 |    9 |   10 |   12 |    9 |
|                            203.50.6.232 -    0 |   50 |   50 |   37 |   37 |   40 |   39 |
|                            203.50.6.229 -    0 |   50 |   50 |   44 |   46 |   48 |   46 |
|                           203.50.11.122 -    0 |   50 |   50 |   56 |   57 |   62 |   58 |
|                             203.50.6.61 -    0 |   50 |   50 |   56 |   57 |   59 |   59 |
|                             203.50.6.58 -    0 |   50 |   50 |   56 |   57 |   59 |   58 |
|                            203.50.13.86 -    0 |   50 |   50 |   56 |   57 |   59 |   59 |
|                           202.84.222.82 -    0 |   50 |   50 |   56 |   56 |   61 |   56 |
|                          210.176.38.113 -    0 |   50 |   50 |   56 |   59 |   86 |   57 |
|                           137.221.85.49 -    0 |   50 |   50 |   56 |   62 |  142 |   57 |
|                           137.221.85.71 -    0 |   50 |   50 |  171 |  174 |  237 |  172 |
|                             37.244.40.1 -    0 |   50 |   50 |  173 |  173 |  187 |  173 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

12:30am 8th July 2019
ISP: Optus (Perth)
winMTR to 37.244.42.114

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  220 |  220 |    0 |    1 |   75 |    0 |
|                              175.38.0.1 -    0 |  220 |  220 |    8 |    9 |   51 |    9 |
|                   No response from host -  100 |   45 |    0 |    0 |    0 |    0 |    0 |
|                           59.154.18.180 -    0 |  220 |  220 |    8 |    9 |   51 |    8 |
|                          139.130.214.85 -    0 |  220 |  220 |    8 |    9 |   52 |    9 |
|                            203.50.6.190 -    0 |  220 |  220 |    9 |   10 |   52 |   10 |
|                            203.50.6.232 -    0 |  220 |  220 |   37 |   38 |   81 |   37 |
|                            203.50.6.229 -    0 |  220 |  220 |   44 |   46 |   88 |   46 |
|                           203.50.11.122 -    0 |  220 |  220 |   56 |   58 |  100 |   57 |
|                             203.50.6.61 -    0 |  220 |  220 |   56 |   58 |  101 |   57 |
|                             203.50.6.58 -    0 |  220 |  220 |   56 |   58 |  135 |   57 |
|                            203.50.13.86 -    0 |  220 |  220 |   56 |   58 |  100 |   56 |
|                           202.84.222.82 -    0 |  220 |  220 |   56 |   57 |   99 |   56 |
|                          210.176.38.113 -    0 |  220 |  220 |   57 |   60 |  118 |   57 |
|                           137.221.85.49 -    0 |  220 |  220 |   56 |   61 |  142 |   64 |
|                           137.221.85.71 -    0 |  220 |  220 |  171 |  174 |  233 |  172 |
|                          137.221.66.133 -    0 |  220 |  220 |  172 |  173 |  217 |  173 |
|                            37.244.40.33 -    0 |  220 |  220 |  173 |  174 |  217 |  173 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Thanks

Blizzard: Knock knock
Customer: Who’s there?
Blizzard: Blue post
Oceanic Customer: Blue post who?
Blizzard: …
Oceanic Customer: ???
Blizzard: …
Oceanic Customer: Hello?
Blizzard: Were creating a new post for this issue please post there.
Oceanic Customer: Thank you so much!!
Blizzard: knock knock

tl;dr can we please get an update on this? Even if it’s just to let us know you’re still working on it?

3 Likes

Totally related to using a VPN. I’ve always had on but since this last patch my latency is around 130 (but stable) , I wouldn’t actually know my latency was high but for I have it showing at the top left hand corner of my game. Turn VPN (because imagine being a responsible adult and actually using a VPN, are we allowed antivirus too? Oh yeah you need to make exception for OW because it has 39 things that if you clean your registry flag as malware) off and its back down to 29. I’ve checked the servers, I’m on the right ones for Oceania pse2 (Sydney) and not pse1 (Singapore). It seems to be a common belief that that is the issue OCE servers are down, I can assure that is not the case… The only difference when I’m in a custom game (by myself) and VPN is off or on. Its got nothing to do with ISP, or even which server you are on. Even on the right servers with a VPN (I’m talking one state capitol away, so not halfway across the world). My other account, don’t use VPN and ping has never gone up at any point in time. Solid 27 while everyone else is complaining of high ping… Blizzard don’t want ppl using VPN’s its pretty much that simple.

Come on Blizzard admit that this is what is happening, you are forcing ppl to either play with high latency with a VPN or no VPN because it makes your job easier (boosting, shared accounts etc) but makes the player base more vulnerable to any cyber threats, which is what VPN’s were created for.

ADMIT IT!!

I don’t use a VPN and I have the lag… so you are incorrect.

4 Likes

ISP iiNet
I too have been experiencing severe latency issues. Normally I’d sit on about 86 from Perth however over the last week or so it bounces from 80-300 up and down constantly making the game unplayable. Also experiencing packet loss, both in and out.

Hi, team, this is the player from Melbourne, me and mates have been suffering insane ping around 250ms since last week, we were placed in the correct server, but unfortunately, it’s still going, doesn’t matter quick play or competitve game, could you please give us an update on the investigation ?

I suggest we all start opening tickets. This is getting nowhere. Typically useless support from Blizzard.

4 Likes