Hi, I live in Ontario. I am having huge lag issues playing Overwatch over the past couple days. The game has been fine for the past 4 years and I typically get ~45ms latency. Recently, it has been consistnently above 100ms, and sometimes settling around 240ms. All other internet functions work properly. Here is the WinMTR result after starting WinMTR using the IP “24.105.46.168”, booting up OW, playing a quickplay match at ~110ms and then leaving the match after the first round. Help is appreciated, thanks.
> Blockquote|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.4 - 0 | 360 | 360 | 0 | 0 | 13 | 0 |
| 192.168.0.1 - 0 | 360 | 360 | 2 | 13 | 34 | 13 |
| 10.128.208.1 - 0 | 360 | 360 | 8 | 13 | 34 | 15 |
| host-24-139-20-42.public.eastlink.ca - 0 | 360 | 360 | 8 | 14 | 35 | 18 |
| on-grmd-dr002.on.eastlink.ca - 0 | 360 | 360 | 15 | 20 | 43 | 20 |
| on-grmd-br002.on.eastlink.ca - 0 | 360 | 360 | 15 | 20 | 43 | 18 |
| on-bari-br001.on.eastlink.ca - 0 | 360 | 360 | 15 | 19 | 40 | 22 |
| eqix-ix-ch1.blizzard.com - 1 | 357 | 356 | 29 | 78 | 176 | 39 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-0-pe04-eqch2.as57976.net - 0 | 360 | 360 | 34 | 194 | 334 | 260 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
More WinMTR… rather than using the IP from ctrl-shift-n in overwatch, I am testing US Central IP 24.105.62.129 from this page:
These values look most similar to what I usually see in game ~45-60ms latency is normal.
Results here:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.4 - 0 | 46 | 46 | 0 | 0 | 1 | 0 |
| 192.168.0.1 - 0 | 46 | 46 | 1 | 12 | 19 | 10 |
| 10.128.208.1 - 0 | 46 | 46 | 8 | 13 | 20 | 12 |
| host-24-139-20-42.public.eastlink.ca - 0 | 46 | 46 | 9 | 15 | 33 | 15 |
| on-grmd-dr002.on.eastlink.ca - 0 | 46 | 46 | 18 | 21 | 29 | 23 |
| on-grmd-br002.on.eastlink.ca - 0 | 46 | 46 | 19 | 22 | 29 | 21 |
| on-bari-br001.on.eastlink.ca - 0 | 46 | 46 | 16 | 20 | 27 | 20 |
| eqix-ix-ch1.blizzard.com - 0 | 46 | 46 | 31 | 50 | 104 | 46 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-1-pe02-eqch2.as57976.net - 0 | 46 | 46 | 28 | 45 | 82 | 50 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
And testing US west for curiosity…
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.4 - 0 | 31 | 31 | 0 | 0 | 4 | 0 |
| 192.168.0.1 - 0 | 31 | 31 | 2 | 13 | 19 | 12 |
| 10.128.208.1 - 0 | 31 | 31 | 9 | 14 | 18 | 16 |
| host-24-139-20-42.public.eastlink.ca - 0 | 31 | 31 | 11 | 14 | 20 | 14 |
| on-grmd-dr002.on.eastlink.ca - 0 | 31 | 31 | 18 | 21 | 28 | 18 |
| on-grmd-br002.on.eastlink.ca - 0 | 31 | 31 | 16 | 21 | 28 | 22 |
| on-bari-br001.on.eastlink.ca - 0 | 31 | 31 | 18 | 20 | 26 | 20 |
| eqix-ix-ch1.blizzard.com - 0 | 31 | 31 | 29 | 45 | 102 | 34 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-3-br02-eqla1.as57976.net - 0 | 31 | 31 | 88 | 98 | 191 | 89 |
| 137.221.68.91 - 0 | 31 | 31 | 74 | 85 | 128 | 74 |
| lax-eqla1-ia-bons-03.as57976.net - 0 | 31 | 31 | 79 | 128 | 233 | 140 |
| 24.105.30.129 - 0 | 31 | 31 | 75 | 85 | 108 | 77 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
An additional sample from a full competitive match … This match latency was totally fine except for about a 30sec window which it was hovering around 90ms. WinMTR below.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.4 - 0 | 652 | 652 | 0 | 0 | 3 | 0 |
| 192.168.0.1 - 0 | 652 | 652 | 1 | 11 | 22 | 9 |
| 10.128.208.1 - 0 | 652 | 652 | 7 | 12 | 23 | 13 |
| host-24-139-20-42.public.eastlink.ca - 0 | 652 | 652 | 8 | 13 | 22 | 17 |
| host-24-139-20-229.public.eastlink.ca - 0 | 652 | 652 | 15 | 20 | 29 | 21 |
| on-grmd-br002.on.eastlink.ca - 0 | 652 | 652 | 15 | 20 | 29 | 19 |
| on-bari-br001.on.eastlink.ca - 0 | 652 | 652 | 15 | 19 | 27 | 19 |
| eqix-ix-ch1.blizzard.com - 0 | 652 | 652 | 28 | 45 | 135 | 33 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-0-pe03-eqch2.as57976.net - 0 | 652 | 652 | 28 | 43 | 139 | 34 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 131 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
After so much tracerouting, and I hate to say it, there seems to be some sort of anomalous behaviour on the Blizzard end which my very first WinMTR result used. As of 10:45PM EST, and running a traceroute on the original “24.105.46.168” problem server, my results have improved siginificantly… see below:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.4 - 0 | 47 | 47 | 0 | 0 | 0 | 0 |
| 192.168.0.1 - 0 | 47 | 47 | 1 | 12 | 16 | 11 |
| 10.128.208.1 - 0 | 47 | 47 | 8 | 12 | 17 | 10 |
| host-24-139-20-42.public.eastlink.ca - 0 | 47 | 47 | 9 | 13 | 18 | 15 |
| on-grmd-dr002.on.eastlink.ca - 0 | 47 | 47 | 16 | 20 | 25 | 21 |
| on-grmd-br002.on.eastlink.ca - 0 | 47 | 47 | 18 | 21 | 26 | 19 |
| on-bari-br001.on.eastlink.ca - 0 | 47 | 47 | 15 | 18 | 23 | 18 |
| eqix-ix-ch1.blizzard.com - 0 | 47 | 47 | 28 | 38 | 86 | 32 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-0-pe04-eqch2.as57976.net - 0 | 47 | 47 | 32 | 46 | 128 | 33 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
So, what gives? For a 25 minute window, one of the Blizzard end servers is awful. After 25 minutes of waiting, it returns to normal? Is this standard? I am curious because it has only started occurring regularly for the past few weeks now. Is there anything I can do to help? Is this a COVID related issue on Blizzards end somehow? I really am at a loss here for what causes such massive sporadic latency issue on Blizzard’s end. Of course there is the possibility that I am naive and this is completely my fault, but from my troubleshooting I really think that would be unlikely. I realize the world is not perfect and technology - even internet - can have its faults, but I am curious now to know the cause of this and if anything can be done to prevent it.