Questions:
- Which platform are you encountering this issue on?
* Battle.net on Microsoft Windows (PC)
* Microsoft Xbox
* Nintendo Switch
* Sony PlayStation
* Valve Steam on Microsoft Windows (PC)
- Did you confirm your platforms’ date, time (clock) and timezone are all set accurately (as described in my earlier post above)?
- Is your platform’s OS system software (Microsoft Windows, Microsoft Xbox, Nintendo Switch or Sony PlayStation) up-to-date?
- If your platform is Microsoft Windows: Are the Battle.net and Valve Steam app’s (whichever you are using to launch Overwatch 2) up-to-date?
- After all of the above, have you:
a. Rebooted your device/platform (NOT sleeping or suspending it)
b. Force closed/quit the Overwatch 2 game app
c. Relaunched the Overwatch 2 game app (if you do NOT see the video cutscene of the Blizzard logo, then you did not successfully fully close/quit the game app)
?