Her basic melee damage tuning comes from a place where she just can’t be everything. Being a healer/tank hybrid that doesn’t leave a whole lot of room to dish out a ton of damage. That said, she can still occasionally deal some nice burst damage with her shield bash and whip combo.
On the topic of her passive healing, it is a difficult thing to tune. The original mechanic for her passive was that it would fire off every third melee hit, and had no cooldown (but didn’t stack still). This meant if you were smacking a ton of enemies all at once it would be firing off like crazy.
The issue we ran into with that (and the stacking heal), is that it made you feel like you always needed to be meleeing an enemy to be at your full potential, which left very little room for protecting allies or peeling enemies from your back line etc. As it is now, as long as you’re getting a melee hit in here and there, and landing your whip shots, you are healing as much as you can. We can always increase the passive healing amount if it ends up feeling too weak.