Blizzard team is "abandonning" the community on forums

The forums are only a rage/concern dump. Blizzard knows players will expend all their creative and critical energy here.

well they removed brawl resulting in uptick in installs.
the decided to rig resulting in many who’ve quit.
devs want a standing ovation for self destruction.

a minority? yet somehow the majority departed? fascinating dynamic.

WHO EVER DEVS THAT MATCHMAKER SHOULD QUIT. We mean it

I beg to differ. Here is a quote from Wikipedia on the CM missions:

Roles have expanded to include a wide variety of responsibilities and skill sets, including social media management, marketing, product support and development, PR, and customer support. At the core, community management encompasses a little bit of each of these while retaining its core tenet - ensuring open communications between the developer and community.

And other people have appreciated the communication and outreach.

Look, some jobs are going to require you to face some pretty intense feedback.

I work at a hospital, and patients are extremely vocal about how they feel.

Most feedback is negative.

Because guess what, humans are more likely to give negative feedback than positive feedback.

This has been extremely well researched.

If I couldn’t handle negative feedback, I probably shouldn’t be seeing patients.

In a simlar way, if you can’t handle negative feedback from your players, you probably shouldn’t be a game developer.

Avoiding places where feedback is given doesn’t solve the problem of negative feedback.

Most of the time that actually just makes it worse.

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Correct

Also correct

If I were at blizzard why would I listen to people who don’t understand the game calling for developers to be fired because they went on a loss streak

Yeah the forums rarely have feedback. It’s just someone making a misinformed rant about whatever a streamer said is OP.
Or it’s people saying the game is dead

They can’t balance the game.

*checks latest youtube comments in the past month*

The lie detector tests say that the CMs are a LAH!

In what way is the game not balanced. Every hero is playable. We have stronger heroes like Ana or soldier obviously but overall the game is pretty good balance wise rn

While I agree, going radio silent gives the toxicity a monopoly. This is a chicken or the egg problem. Their silence makes even people who supported OW2 in the early days, tilt too.

For people who are wondering where “negative” & “minority” came from.

I’m saying the community managers can’t balance the game, because that’s not their job.

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They don’t even listen to the content creators that they invite for a Beta, so why would they listen to us?

How many youtubers said that Lifeweaver felt clunky/weak and they still released him in a bad state

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You wouldn’t… but if you understood feedback and forums you’d also know that not every negative post was that and there is value in people complaining no matter how inarticulate they are about it.

Sure there’s some pretty ridiculous takes and some extreme negativity… but turning the forums into the black hole of “go there and yell into the void” it’s become is entirely their fault.

Other game forums consist of the exact same people (lets not pretend OW players are any sort of unique breed) yet foster different levels and quality of interaction depending on how it’s managed by the CMs and Devs.

I think dismissal of the people who seek out some way of providing feedback and discussion is a mistake and one of the obvious signs the people making and supporting this game are losing sight of the whole idea of what a video game is for or at least what they used to be for.

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They literally changed his control scheme after releasing him. Changes take time dude especially across 4 different platforms with different controllers. Also updates need to be approved by consoles before they can be rolled out

No there is not

Go to the main page and find the percentage of posts that are negative. And then out of the negative posts find how many are productive in anyway

Most games do not pay attention to forums anymore

Most of the people on here need to be dismissed. Good constructive posts are drowned out by crying babies that don’t like the game yet still keep playing.

I miss when Jeff would roll In Here spitting facts at the neh sayers and shutting them up. Those were great times. If it wasn’t for that hanzo would still have tree trunk projectiles with no argument.

The forums have been especially whiney/inflammatory lately. I’d abandon this community too lmao

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Have you seen the posts here? I mean, there are some gems, but you’d have to sift through so much trash to find anything of value. I’d abandon this aspect of the community too.

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I don’t think it’s fair to say that the outspoken forum is the minority for the simple reason we don’t know what the unspoken majority is thinking. They haven’t told us or Blizzard.