Posting for Technical Support
To make sure we get the necessary information to help attend to your issue, please keep the following in mind when creating your post!
Description
Make sure to provide details as to what issue you are experiencing. What does the problem look like? If you get a Performance Indicator warning, which one do you see? When did the issue start, and were there any other updates that seem to conicide with the issue (patch release, Windows Update, driver update, etc)?
Diagnostics
There are several diagnostic reports we can gather to help with various issues.
Poor performance/FPS, Shader/Resource Cache/Renderer Warnings
Please post your full DxDiag. This will provide us with details about your computer, components, memory, and drivers.
Rubber-banding, Packet Loss indicator
A round of network traces to your region’s game server.
A Traceroute
A Pathping
A WinMTR
Troubleshooting Steps
Make sure to include any prior troubleshooting steps you’ve attempted. If possible, try to organize them in the order you attempted them! This will help us in bypassing steps you may have already attempted and help better guide troubleshooting steps.