Workaround doesn’t help. Issue brought up in November, only elevated a couple of weeks ago, but still happening.
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Hey guys,
it seems to be a permissions problem for the Heroes of the Storm documents folder.
I just had the same problem and reset the rights again.
To do this, right-click on the folder “Heroes of the Storm” and click on “Properties”.
In the new opened window click on the tab “Security” and in the new opened window click on “Advanced”.
Now you have to remove all allowed groups and user accounts under “Permission entries”.
Once this is done, click on “Enable inheritance” and then on “Apply”.
The following groups and users should now be under “Permission entries”:
| Principal | Access | Inherited from |
|---|---|---|
| System | Full access | C:\User\YOUR USERNAME\ |
| Administrators Group | Full Access | C:\User\YOUR USERNAME\ |
| YOUR USERNAME | Full access | C:\User\YOUR USERNAME\ |
Now the problem does not occur for the moment.
But if you restart your PC and take a look at the permissions of the Heroes of the Storm documents folder again, you will see the following:
| Principal | Access | Inherited from |
|---|---|---|
| Administrators Group | Full access | none |
| YOUR USERNAME | Full access | none |
| INTERACTIVE | Full access | none |
The user “System” has been kicked out and inheritance has been disabled again for all users and groups.
This happens exclusively only for the documents folder of Heroes of the Storm!
I can also confirm this issue is still happening…
This issue is still not fixed. I uninstalled and deleted the HOTS folder and the launcher is still downloading 137 MB of data every time I launch.
I’m having the same problem and this is not a fix. Why even have a launcher if we are gonna launch the game this way. This is a stupid answer to the problem. The problem is Blizzard’s launcher and they need to fix it.
I reinstalled heroes of the storm and its only worth of 14 gb size(updated and fully playable) unlike the previous one its around 20-25 gb i THINK that 137 mb of download is not “GHOST UPDATE” it may or may not be a virus or bug, but still. over storage and internet data consumption on developer’s error should not make the consumer/player suffer. what if a player’s internet has a limited download threshold? the company should hold ACCOUNTABLE for this endless download
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I thank you each time I log in. The workaround provided here hasn’t worked for me either, yours has.
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same here, still in the 137mb update loop since the last 3 months
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Tried the listed workaround and the issues continues since the last update.
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Same issue here.
I’m quite curious, where this data are stored? somewhere in “Temp” folder or it is downloading each time again and again so after 10 launches of the game we will have more than 1 GB of space eaten by HoTS?
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I didn’t find where the downloaded data stored. But it’s actually stored on your disk. after you launch the game 5000 times. It would occupy your whole 1T disk.
I’ve had this issue and also an issue that doesn’t let me start any type of match and in ranked it doesn’t even show my league anymore. I have to log out and log back in a few times for the game to finally be loaded.
I’ve had no luck whatsoever. Blizzard needs to step up and do something instead of giving us makeshift solutions that don’t even work. This problem is not solved in any regard. What’s the hold up? Why are you taking months to fix this? It was first talked about in November. Its been almost 3 months. Come on, hasn’t it been escalated enough? Do something about it!
This is simply unacceptable.
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It stil happens everytime I log in. I tried what Hoku said but for no use. Hope you guys find the problem soon.
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i think it s just downloading specific data which should overwrite stuff that s already there. but because of permissions it doesnt properly save it or something. not sure.
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so this is what i noticed after “fixing” permmissions.
first i still had the download at game start.
after closing the game the launcher showed that i had to update the game again. after this update permissions were reseted again. (with the never before seen “interactive” user)
this update had to be done, unless i work around the launcher
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Same problem here. Tried everything from uninstall- new install, deleting temp folder, or this permission thing told above.
Nothing works 
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Still doing the same bug.
Please sell Blizzard content to a more competent company. You’re killing it.
Sell it so someone else can fix it and the legacy won’t be lost. Activision can’t manage it properly so just let it go.
We want a real AAA, not this, whatever this is.
Edit: i just learned the news that microsoft bought activision and blizzard. That’s great! Cheers, the content of this company has such potential, makes me very happy to know that a competent managing team will take the lead.
Can’t wait to see where this will go!
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The endless patching of 137Mb is gone for me. Finally. Thanks.
Nope, patch again.
Hi Blizzard/Activision/Microsoft, whatever you are at the moment.
Me personally and I believe many others as I can see are still experiencing this issue. I HAVE BEEN DISCONNECTED NUMOROUS TIMES from ongoing game just because of this 137mb update and I am marked as leaver and my ranked game status goes to nothing. This is getting out of hand, please do something about it.
How many times I and also many others should suffer from the same, for so long.
Please reply accordingly, as seems noone cares anymore…
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There is one change for me. Instead of getting the ghost patch when I start the launcher, I now get it when I exit Hots, progress?