[Mac] Game crashes on startup

Apple M1, Ventura 13.2.1
Error Code: 2E3F7D0F-8BC0-4690-9A6C-EB142118B97B

Same problem, game crashes when attempting to open.

0A723E91-FC2E-4DDD-8F1C-0AA30FEE25AF

Mac mini m1

same issue, code:
01F88F4C-CF2C-4EE7-9BEE-711B8D721896

Same Problem since today. Apple M1 Max, Ventura 13.4.1. Feels like this happens during the authentication process. Loading Screen with the HotS Logo appears. Then its trying to connect. Then a fatal error occurs.

1 Like

Same Here my game is also crashing, I have a Mac

Same issue here, played two days ago with no issues running Catalina 10.15.7 iOS.
Scanned files, reinstalled game, restarted computer/battlenet and no luck.

Responds when downloaded on Mac
error code 43F1E193-0388-480D-B7CC-1BD27DF5D17E

Just FYI: EU gamers have the same issue: MacOS: An unexpected fatal error occurred - #13 by Bimba-2779 - Technical Support - Heroes of the Storm Forums

Error code:
C88E88F9-11C3-4FA4-A9C6-D3755626B3CE

same issue,
here is the code I recieved:

299AC006-EF62-4F24-B1EF-46C50D3B749A

Same here on M1 Pro since yesterday.
Latest macOS version.

Code:

250BA42D-0E39-4C6A-B4D2-060D94CBC5BA

But I’ve seen different error codes as well.

1 Like

Same issue here.

Code: 1957C1EC-D0D8-4BB4-B28D-1AD1245AB10B

Mac Pro (Late 2013), 3GHz 8-Core Intel Xeon E5, AMD FirePro D500 3072 MB, 4 GB 1866 MHz DDR3

Mav OS Mojave

Same issue Ventura 13.4.1 on intel i7
F6278063-6631-4AD2-8F15-DEE60C5732CD

Macbook Pro 13 M1, Ventura 13.4.1 (22F82), game crashes on “Authentication” after loading, this is the error:
DF6907CB-0F0B-48A0-A498-5D7A5FA2AEC2

Macbook Pro 13 M1, Ventura 13.4.1 (22F82), game crashes on “Authentication” after loading, this is the error:
DF6907CB-0F0B-48A0-A498-5D7A5FA2AEC2

Same here
MacBook Pro 14, M1 Pro, Ventura 13.4.1 (22F82)
5322B3F5-4D27-40D8-ACC2-CA84F0050A81

14AB2949-C399-4A88-BD64-87639F49873E
MacBook Pro 16 M1 Max, Ventura 13.4.1

Same here on Macbook Pro 13" 2019 intel i7, Ventura 13.4.1

FA4D1386-E494-4630-AA52-448DAC190C39
imac late 2013

Error code:
A749F17F-E0A5-481E-80BE-33D9149B4756