Ok, I found a fix. The clue was about the Documents folder. Assuming it’s the same problem, there’s the “Heroes of the Storm” folder inside your Documents folder that won’t update permissions. Even after trying to give it permissions, it says it requires permission from Desktop<user>
First off, try renaming the folder and then installing Heroes of the Storm. If it still doesn’t work, follow the steps below.
Go to your Documents folder and try to delete the “Heroes of the Storm” folder
If it doesn’t work, you will need to download “Ultimate Windows Tweaker” from here:
(It won’t let me link, but Google “Ultimate Windows Tweaker” and it should be the first or second link)
On the left side of the “Ultimate Windows Tweaker” application click “Context Menu” then at the top bar under “Desktop Context Menu 2” there is an option to “Add ‘Take Ownership’ Option To Files And Folder” which you need to enable. Apply the tweaks.
Go back to your Documents folder and right click and click “Take Control” then delete the folder.
If it doesn’t work, you will need to go into the folder and select all the files and then right click and “Take Control” and then delete the selected files.
When the windows dialog comes up saying a file can’t be deleted, “Skip” and apply to all future occurrences.
There should be a few folders left. Repeat steps 5 and 6 over and over with all files and folders until the entire folder can be deleted. After all folders inside the Heroes of the Storm folder are deleted, you can delete the folder itself.
When the folder itself has been deleted, you can install from Battle.net launcher.
Thank you so much! I was playing today and stopped for a bit and when I went back had this issue while it wanted to update. Tried uninstalling and that just meant I could install for the same problem. Renaming that folder worked!
Renaming the folder in Documents did the job for me. The big question is why did it happen?
Played a game. Left the game. A few hours later… had the problem. The only thing unusual was that I left the keyboard at end while our nexus was burned down and I was dead. Didn’t come back for about 20 min.
just what the eff blizzard, why the was this folder so locked down out of nowhere? pulling some microsoft store bull right there! fighting for control to delete a folder on your own computer is the most annoying thing to deal with, such a garbage practice from any software company, blizzard you’re slippin.
