Yeah there have been plenty of other threads about the same issue with the gems and the leaderboards. It’s not you @JCShooter
I’ve seen quite a few people give them logs as you did and haven’t seen much of a response to that. If there was a way to just buy the gems outside of the client this wouldn’t be an issue. You think they’d want our money but not that bad I guess haha.
Here’s links to other threads where others have same issue as you and I. You won’t find any fix on those threads though
