Broken Queue? Wait time over 9000!

For almost a week now it is impossible for me to get into SL match. I click “Ready” and queue just goes on and on. The other day, I cleaned up my house and came back and the timer was at 7000 seconds.

As opposed to that, I got into a party with my friend and queued up with him and we had no issues getting into SL, waited like 40 or so seconds every time we were in the same party, but when I try to solo it just doesn’t work.

Any ideas?

I have the same issue.
I opened a topic here but I never get any support from customer service.

The best thing to do, is to create a new account.

Check this: 57.000 seconds waiting time. EU server. SL

The issue is likely a mismatch between your rank and MMR. I have much the same problem. It seems after playing a few games with someone else I can ‘sometimes’ get a queue. It’s still long, but hopefully as my MMR and rank sync up it will get better.