The Overwatch servers seemed to be having trouble as well last night, they get responses though, must be a perk of not being a dead game.
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If we rouse enough activity here I’m sure they will. Or someone go viral and memes of this.
In fact probably the fastest way to get a response, not sure if it’ll be a good response or not though.
One way to kill off the rest of your players
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Same issue here. Starting a few days ago I would start searching for a QM game, players would be found then the game disconnects. It seems to be getting worse now.
Heres my traceRT
C:\Users\Darryl>tracert 103.4.114.233
Tracing route to 103.4.114.233 over a maximum of 30 hops
1 <1 ms <1 ms 1 ms 192.168.1.254
2 5 ms 2 ms 6 ms 125-239-202-1-adsl.sparkbb.co.nz [125.239.202.1]
3 * * * Request timed out.
4 7 ms 7 ms 6 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 6 ms 6 ms 6 ms ae2-6.tkbr12.global-gateway.net.nz [122.56.127.17]
6 27 ms 26 ms 26 ms xe0-0-9.sebr3.global-gateway.net.nz [202.50.232.82]
7 31 ms 30 ms 30 ms 122.56.119.86
8 30 ms 30 ms 29 ms [45.127.173.41]
9 40 ms 27 ms 103 ms [137.221.85.47]
10 27 ms 30 ms 30 ms [137.221.85.67]
11 28 ms 30 ms 30 ms 137.221.66.145
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
Pretty clear this is a Blizzard server side issue at this point. We are all from different parts of Oceania and use different ISPs and having the same connection issue.
Just wish Blizzard would be more forth coming with information rather than radio silence. Even if its just to give an update regarding what they are testing etc.
Zhyxen or anyone from customer support would be aware there is a whole community in frustration. Taking 60 seconds to type out an update isn’t exactly hard…12 hours since last communication?
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pbs.twimg(dot)com/media/DoebjJmW0AArTnJ(dot)jpg
This is the problem. They have NA CMs and we have OCE CMs. However it seems like the NA ones actually post and the OCE ones just do stuff behind the scenes. So it always seems like we’re being ignored, and when we do get blue posts, it’s ALWAYS the NA guys coming in and saying “hey, whats going on in here, please post basic stuff” even though its been days/weeks/months and we already know it’s Blizzard’s side.
It’s always the same thing with every game. BFA launches, US servers have problems, BlizzardCS Twitter posts CONSTANTLY about the sever issues and updates, OCE servers have problems for months, not a single peep. Overwatch NA last night has issues, they post about it, OCE servers for Overwatch/HOTS have issues, again, not a peep.
Oh and FYI, that blue post was from OCT 2018, so yeah it’s just another case of Blizzard saying “we’ll work on it” and nothing happening, so you know, the usual bs we’re told.
Contacted Blizzard:
“I can totally understand your frustration here. Our servers are having issues not only in HotS, but in Overwatch as well and our engineers are working as hard as they can to fix the issue.”
“we don’t really want to jump to conclusions or seemingly fix the issue temporarily just to have it come back to us. Please understand server issues can be hard to diagnose and we’re doing the best we can.”
“Understand we are looking into it right now and rest assured we will communicate to the players as soon as possible. Your patience is greatly appreciated.”
That is what they told me anyway…basically buckle-up as it could be sometime before Oceania is back up and running. Glad to get some additional information though…not so great that it basically means at minimum another day for no HOTS.
Now imagine a world where they posted about this to the their playerbase instead of making people have to come find the problem.
3 Likes
That was exactly what I said to support.
Along the lines of:
‘You have spend far more time talking to one player than it would take to post the same commentary on the official forums’
Response:
“Understand we are looking into it right now and rest assured we will communicate to the players as soon as possible. Your patience is greatly appreciated.”
To be fair they did post above, its just so light on details and 12 hours ago that makes it feel like they have forgotten…
"
Blizzard CS - The Americas Verified account @ BlizzardCS 8h8 hours ago
More
[ # Overwatch # Xbox ] We are currently investigating reports of connection issues and LC-202 errors. We’ve got top scientist on the case!"
Cause you know, clearly these 2 issues are completely different and that it’s far beyond them to post something similar saying they’re aware of issues with OCE servers and are looking into it…
Blizzard Customer Service really is just plain garbage.
“as soon as possible” cause having an issue effect 2 games going on two days is clearly not nearly enough time to post something…
The problem isn’t them posting above, the problem is you have to go to their forums, find the post to find the issue when many other issues they’re aware of go onto their social media so people don’t have to go find a problem that is only posted about by the players affected.
“We’re aware of issues causing x on Oceanic realms and are currently investigating. Your patience is appreciated”
and post. Oh look, congrats Blizzard CS Twitter, in under 30 seconds you’ve actually got some sort of trust back from the Oceanic player base you constantly ignore. But yeah Blizzard CS, instead one blue poster about traceRTs or some crap in a thread is what you should do instead.
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I’ve been having the same problems for the past two days. Connection issue continues. I am in NZ.
Yup. I’ve been dealing with the same issue since the start. I found however that switching to 4g via my phone solved the issue. I can get games now without the error message (although 9 in 10 do not go through due to a player disconnecting).
It’s been like this for a couple of days now. Also linking the post in Oceanic forums.
I’m guessing it’s still haven’t resolved. I have three days remaining on my booster and it’s going to waste because I simply couldn’t connect to play, even with just AI ![:frowning:](https://d3rakab8gpdsa3.cloudfront.net/en/heroes/images/emoji/twitter/frowning.png?v=6" ":frowning:")
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Try connecting using a phone via 4G, either hotspot or tethering. Gaming uses about 30mB per hour so it shouldn’t cost you too much data.
Set your region to singapore, you’ll b eable to play, just with a bit of lag.
I will mention it works with my mobile setup as hot spot. So could it have something to with the ISP
?
Yeah I’m not playing on Singapore server. Too much lag to be enjoyable imo. I hope this is fixed soon because honestly the players are already low and this is killing my enthusiasm for the game fast. Not as much as games on asian servers tho.
I will add that in the last week or two I have had issues with the game not letting me queue or select a hero until at least one relaunch. Not sure if related or if anyone else was experiencing this.
Same issue I’ve had for 3 days. So glad to see its not just me especially since i did all of the usual networking troubleshooting and even a fresh install. Hope its back soon