worked for me too ! ty
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Glad it worked for you too!
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tried all the solutions but still got that problem 
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tried resetting game options, scanning, and waiting but the game still crashes on the rank reward screen indefinitely
i have the same problem here
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Hey all,
EDIT: We are still investigating this issue and we have collected logs from affected players. No further logs are needed, thank you!
It keeps saying that collection crap…
same for me using pc win 10
Same problem here, using iphone 11
Same problem for me on Windows PC Client, Europe Server. Works great on mobile btw.
When enter the game, appears “Closed” “We just ran into a network as we were loading up all the cards in your collection. Please relaunch Hearthstone to access your collection and resume your duels”
After reboot nothing hasn’t changed, what can I do?
I got this message for the first time to day after having [“GAME COMPLETED AND RECORDED”] for a long time.
I am getting tired of this. I really wont to play a little…
Same over 24 hours this is ridiculous
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and after getting this message 10 times now…so i give up!
having same problem on computer
Same problem with me. Had it happen a week ago, it corrected itself, and now today I can’t get into the game as it gives me this message.
Im playing on a desktop, windows 10. same network and card issue. Worked fine this morning??? Cant completely load game.
I’m having the same problem on both pc and mobile platforms
same problem here… been trying for the last 3 hours… so FRUSTRATING.
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same here, hours now