iPad crashing a lot since update

Same here iPad 2018, latest iOS. Only started last week.

Having the same problem, I just want to play please

Same for me. 2 different crashes:
Sometimes it crashes during matchmaking, it attempts to reconnect to the match but immediately crashes again.
Other times, during a game it crashes when I select one of my cards. In this case I AM able to reconnect to the game at least.

Battlegrounds works fine. Problem is only in Arena and regular play.

Iā€™m having exactly the same issue, happens like 25-30% of the time when Iā€™m queuing for ranked

Yeah, same here. My device more than meets Hearthstoneā€™s minimum requirement but it typically crashes at least once a game in Play mode, typically making me forgo at least one turn due to the ridiculous loading time, and crashes after every game in solo adventures. Iā€™m thinking maybe itā€™d help if there was an option to lower the graphics settings, there are far too many particles and interactables and stuff even for devices within their requirements.

Posting here as was suggested in the Technical Support forum (to log as a bug).

IPad Pro running iOS 13.3 , Hearthstone has been running flawlessly for months but since the late December balance patch the game is crashing frequently in every mode (casual, ranked, arena, solo).

Crashes severe and frequent enough Ive has to abandon ranked play (not just turns lost to random disconnects but sometimes the games would refuse to reconnect resulting in auto losses).

Really hoping for a fix as iPad is where I play 99% of my HS games - itā€™s very frustrating to be passed back and forth around forums for self help when there is clearly a persistent bug or bugs on iOS.

iPad pro gen 1 12.9, iPad os 13.3. Bugs after last patch:

  1. Guaranteed crash and canā€™t rejoin match (forced loss) after winning in ranked mode only (this one you acknowledged)
  2. random crashes in all modes when hovering over cards or minions during a match, not acknowledged AFAIK
  3. canā€™t reconnect to server after idling out, switching back to app (about 50% of the time), not acknowledged AFAIK

Ipad pro 12.9 2nd gen

Having the same issues DrSerious just mentioned. Especially the hovering over the cards one. Plz fix this itā€™s annoying.

Games is also frequently crashing :rage:

Im using ipad 6th gen and the problem started this december! Iā€™ve gone from rank 6 to 8, it so frustrating!! When I log back in the game starts at the menu screen instead of going back to the game. :face_with_symbols_over_mouth:

My iPad 2018 keeps also crashing randomly. Iā€™m on recent version of iPadOS. Got plenty of free space on it and no other program keep crashing.

1 Like

Same here, on a 6th gen iPadā€¦ It started in november and itā€™s just so frustating. Almost impossible to finish a game (Classic or battlegrounds) without crashing.
How is it possible for Blizzard not to react?

The main thread is over here: