[ios Devices] Game freezes at loading screen after patch

Just updated my iPad Air 2 to IOS 14.4
The Startup Problem still remains

Just tried the changing password trick again and still doesnā€™t work after working off and on these past couple of days. Now the game is unplayable. I guess I could delete and reinstall for the 7th timeā€¦
Iphone8, 14.3ā€¦

I contacted Blizzard and made a Ticket concerning this issue. They replied that they were unaware of any problem with the I Pad. I then contacted them again and suggested I post on this thread.

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Yes, same issue here. I can play on my I Mac without any problems.

Hopefully todayā€™s 19.4.1 patch will solve our problem.

seems like they just dont care man

ipad air2
IOS 14.4
reinstalled many times then i get to play until i close it then it freezes again
only 1 wifi used

The QA team has no manager currently so it looks like they donā€™t even run the game at all or never check ā€œLogsā€ directory afterward.

Well, new patch, same problems. Come on Hearthstone. The only way the game works is too delete it and reinstall. And then it only works until I close it.

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Last patch actually fixed it for me, but some people are still experiencing the same issue. I donā€™t think weā€™ll get any compensation, itā€™s like Blizz didnā€™t learn anything from the recent outrage. Nothing new I guess. Good luck people !

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Just updated Hearthstone. Still not working. Getting beyond frustrating

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On iPad Air 2, iOS version 14.3, the game starts up and then starts to load up. You get to the screen where you have the doors of the inn, the lights are flashing in the back, the word ā€œHearthstoneā€ appears over doors, and finally the Hearthstone logo/symbol starts to flash.

But then it freezes. The animations stop flashing/changing. You can no longer change orientation of the device, it is just completely frozen. You can exit the app with no problems and close it, however it just does not work.

I have tried reinstalling the game and installing it again, and it works during the first time you open it after a reinstall, however if you disconnect or close the app after that, it goes back to freezing.

I play on PC and my iPhone also, and it works without any problems. Please fix this

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IPad Air 2
IPadOS 14.3 and 14.4
Wifi and LTE/5G
reinstalled more than 5 times

Workaround is logging off your account before closing the app but if you tab out and forget about it or the app crashes you need a reinstall.

IPhone 12 pro IOS 14.3 and 14.4 on the same Wifi and the same mobile contract works fine.

Now we get to the interesting part, I just tested it on my old IPhone 8 which also only has 2 GB RAM like the IPad Air 2 and here it works fine on IOS 14.3

I got the same problem on iPad Air 2.
Temporary fix: log out before closing the app. If the app crashes, change your password then login back in. You donā€™t have to reinstall every single time.

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iPad Air 2. Failing to load after installing the update. Deleted and reinstalled game but still not getting past load screen.

I want a ticket raised but your support structure doesnā€™t take me to raising a ticket

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IPad Air 2, IOS 14.4.
Last patch for the game.
Tried to uninstall, and install again. The problem is solved, but as soon as I leave the game, the problem is there again.
If I need to uninstall and install the game everytime I want to play the game, i am gone for good.

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Ipad Air2 IOS14.3
Work fine only first time after update.
Later that always freeze.

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I thought it worked but only because it was a new install. Problem persists. Unbelievable.

same here. new update didnā€™t solve the issue at all.
since they havenā€™t acknowledged anything yet (only one clueless message here with irrelevant questions)

maybe we should send the DEVs an urgent inquiry about this via all available platforms mainly twitter.

if you got a list of those DEVs accounts post them here and all of those who suffer from this madness are asked to send a message to those DEVs who can actually move things within the company.

we should compile a short message that can be copied and paste to twitter accounts

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