I created a new topic in bug reports regarding this matter if you want to go over there and reply with your experience with the game to get more attention
Hi,
I am writing to you again regarding ticket:
Number: US99467548
And ticket Number: US99445426
I have tried the trouble shooting steps that I was provided including the run command of %localappdata% to delete the cache folder from the blizzard folder on my Windows computer with no success.
Summary of problem:
I can no longer access and play hearthstone on Americas server. However, I can access and play Hearthstone on Europe, but all my collection is in America.
When I load hearthstone o…