Hi HS Tech Support,
I have an intermittent issue with starting up my Hearthstone app on my PC. it will take an extremely long on the loading screen and sometimes, it will time out with an error: HS:CT;NetCacheCardValues=1. This “loading screen to timeout freeze” also affects my Hearthstone app on my phone.
Please let me know how to resolve this issue.
Best Regards,
Nick