Google Pixel phones still not rendering card text properly

Around a month ago, my game stopped rendering names on cards. I’ve found other reports of this including the following:
Multiple bugs on Google Pixel - Technical Support - Hearthstone Forums
Missing card names Mobile Pixel 8 - Bug Report - Hearthstone Forums
Battlegrounds text titles and numbers missing - Bug Report - Hearthstone Forums
Lost card names - Bug Report - Hearthstone Forums

While this is mostly cosmetic, there are pieces of information missing in Battlegrounds that put mobile players at even more of a disadvantage including the number of minions that opponents have in their dominant tribe, number of triples, and win streak.

Any insights as to why this has been broken for over a month and when a fix is expected would be greatly appreciated.

6 Likes

Seriously, this is a very annoying bug that has been known for months now. When will it be fixed??

2 Likes

Please address this bug. It makes playing on mobile difficult at worst and annoying at best.

This is from a Chat with RidoculusHead

to be clear - today is 31.4.2 which is a data only balance patch. the client level ones will be like 31.6 32.0 32.2 etc etc etc. it will need to be one of those, which will be a little bit - and we do not have a clear target for which patch will have the fix yet. i would expect this to take a bit

32.0 ist the next possible “train” one week before the expension (03.18.).

If they don’t fix it than, its 32.2 ± another 4 Weeks, or later… :neutral_face:

From what I can tell of the timeline:

  • January 21st - Bug was introduced in the 31.4 patch which added the Starcraft mini-set.
  • January 21st - Bug was added to the list of 31.4 - Known Issues
  • February 3rd - RidiculousHat confirmed on BlueSky that it is a client-side issue
  • February 18th - 31.6 patch was released without addressing the issue, still listed under 31.6 - Known Issues
  • March 5th - Still no fix and no communication around if the problem is understood and when a fix is coming

My biggest gripe here is the dismal communication around the status of this problem. With more than 6 weeks passed since the bug was introduced, radio silence around this basic functionality being broken is absurd.

3 Likes