Полностью аналогичная проблема
i think i can´t claim the skin for haloween event, but it´s end and i can´t claim again
Same issue here - Can’t claim any hero…
1 Like
Same issue here, I cannot claim my hero skin I have completed my track two days ago. I hope this issue get resolved soon.
Same issue here. Can’t claim any skin
Same issue here. Can’t claim any skin
Same issue. Hit level 100 on the reward track and I’ve selected Felheart Guldan skin multiple times. It even asks me to confirm and I say yes, and nothing changes.
Can’t claim mine either still. Come on blizz…
I have the same problem. This game sucks so hard
1 Like
Same issue here. Can’t claim any skin
Same bug here. Hey people. This is about all the s**t blizz gives about you. Yet you still give this moraly bakrupt clown fiesta your money.
You deserve what you get. The fact that blizz stil rakes it in is proof.
2 Likes
Same issue here, accept button is just closing the window.
Been like 2 weeks now and still can’t claim it… yikes.
Same issue here. Can’t claim any skin
same here , im lvl 103 atm…
Seems that this will be fixed with patch 25.0.
Pasted from another thread regarding this bug. Message from Blizzard Support.
Hey there,
Game Master Oughathat, checking in 
Thanks for hitting us up! I hope you’re having a great Monday, all things considered. I know these past two years have been rough for many reasons and the global pandemic is impacting our real lives as well as our online experiences. We have been working tirelessly to continue providing support to you and our other players during this time, while still taking care of each other. These efforts, along with new releases, have increased our queue times for tickets. As always, we appreciate your patience as we work on tackling the queue and replying to your ticket as soon as we can.
Speaking of your ticket, I see that you have recently reached the end of the rewards track on the Hearthstone battle pass. I completely understand the desire to sort this out.
I took a moment to investigate this and I found that we have received several reports similar to this; we are aware that some players are unable to claim the Hero Skin at the end of the Rewards Track. The issue is expected to be fixed in Patch 25.0, when players will be prompted to make their Hero Skin selection upon login. All other rewards can be claimed normally and will be automatically granted with Rewards Track swap if not claimed by that time.
Since this is a known issue, you don’t need to report this. However, if you’d like, you can add your own experience here: Tavern Pass level 100 not giving me the bonus skin
For this and any other issues, I suggest keeping an eye on the Bug Report Forums to track known issues: https://us.forums.blizzard.com/en/hearthstone/c/bug-report/8
I appreciate your time, patience, and understanding. Please enjoy the rest of your day.
Click here to review and resolve your ticket. If you continue to experience issues, you can respond to your ticket with additional information.
If you do not resolve the ticket or provide an additional response within one week, we will resolve the ticket automatically and you’ll receive a final update via email.
Regards, Blizzard Support
5 Likes
cant claim mine either
Thanks for the update SkyGkar
same hear cant collect lizz fix
Same here. Can’t claim my hero skin. Please fix!