App won't start on iPhone since patch 21.0

Technical Support
15

Hey everyone,

I just wanted to chime in that we are looking into these issues with Hearthstone being unable to log in since the 21.0 patch. I don’t see anything new from the developers to pass on at this time unfortunately.

I wanted to see if we can test something I saw both here in an update from the OP and in another thread that helped. It is currently specific to Iphone users and may help out if this is the same cause for everyone.

  1. Go to Settings > General > Language & Region
  2. In Region, tap the country regardless of what it may say. It should bring up a list of countries.
  3. Find your appropriate country and tap it again to set the phone to it
  4. Load up Hearthstone and test if a problem still occurs

I’m curious if this helps or not so please share your experiences so we can pass them along. Thanks!

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