Moto G5s
Android 8.1.0
It’s been happening for three weeks now. Game freezes at random moments
Jeez… This update is hopeless. App keeps randomly freezing and exiting on Huawei mate 30 pro. Never happened before this update. Just fix it. So much wasted time down the drain.
I want to play, damn you blizzard.
At least they decided to break the game BEFORE I spent 40 bucks in those bundles… I don’t think I will ever buy anything else regarding HS
2 Likes
Model: Huawei P20
Android 9 (EMUI 9.1.0.311)
Happened several time for no apparent reason
It feels as if it was getting worse for me; especially when playing Single Player adventures:
Device make/model: Galaxy J7 SM-J27U
Android OS version: 8.1.0
What was happening on screen when the crash occurred: Mostly when transitioning in the menus, especially in the single player game modes; Also, not as frequent during a match (verified both online and single player.)
Just remember how bad blizzard runs a card game when they want to sell you things like diablo immortal.
Huawei P20 lite
EMUI 9.1.0
I AM BEING HAMMERED BY CONSTANT SHUTDOWN. I HAVE TO RESTART GAME EVERY SINGLE TIME. AT LEAST 5 SHUTDOWNS PER HOUR!
Huawei P20
EMUI 9.1.0
Lately I’ve also been crashing all the time. Lost so many rankeds because of it! zzzzzzz.
Today I crashed from a ranked game, tried to go back in like 5 times and nothing, always crashing when rejoining the match. Not sure if it is a card or something, but FIX THIS PLEASE!
14 days (two weeks) with the issue notified, any update yet?
Can’t play ranked as unstable it becames. Even solo adventures are just frustrating to reload constantly.
Huawei P30
15.4.35057
Samsung J7 Prime 2 SMG611MT
Android 9
usually crashed miggame after some card with an animation is played
1 Like
Congrats blizzard, team fuking five, its a joke, i already lost all my patience, and from now on you lost a client. Very, very good job. Thanks to the community for all the good times. Hopefully we will cross in another game, see ya.
you posted 3 times here and unlike most of the people having freezes or crashes you refused to post
Device make/model:
Android OS version:
What was happening on screen when the crash occurred
it doesnt make any sense you post on a technical support thread and refuse to post that info
I have a theory! It’s the Halloween effects and formats that have broken the android clients. Perhaps they are just waiting out the season, then the buggy code will be rolled back.
Of course, we mobile users get screwed out of a whole season of play, but who cares? Certainly not Blizzard!
I hope the candy corn and fog was worth it.
3 Likes
Same on Huawei P20 Pro, system is Android 9.1, latest version of Hearthstone. The game crashes randomly, idk what makes it happen. Sometimes I can play for an hour without any problems, sometimes I start a game, and after 30 sec it just closes. Not to mention the game still can’t be updated via mobile network, only on wifi…
Why would you or Blizzard need more info? Is it not obvious that it is happening for pretty much all Android devices, for most of models and just using the application, no matter what action you are performing?
Makes ALL sense to post on a technical support thread when you are a user affected for a broken application, specially if you’ve paid for it, regardless if you are just reporting it doesn’t work, or if you gather internal logs and post technical info.
More then a week ago i allready sent a post here about the issue, ive read they know of the problem, but as i just saw ingame its still not fixed, just lost 3 matches in a row due to constant crashes. This is getting rediculous. Like always blizz doesnt care, they only care about the $$$$.
Same issue on Galaxy S8.
Ok, if they need that.
J7 prime
Android 9.1
And, blackscreen, adventures dont work, brawl dont work, everything freeze. Ergo, lost ranked, lost event,lost gold, lost patience. Like a lot of people with a mobile phone.
…But wait, they supposedly know the problem and they are working on that even without that info…weird…
Let me ask, you have the same problem or you are here just to defend the indefensible.
Same here with a Huawey Psmart 2019