[Main Thread] Android 10 & Samsung A70/A80 - Cannot Login Android app

I can’t log in in my Android app. I’ve deleted cache, data, reinstalled and even a factory reset of my Samsung a70, nothing. This started when I updated to android 10 and 16.6 came out. Please help

Video

I have aditional info, my hearthstone file logs

Battlenet.log

E 13:01:15.7171870 [Main] Unhandled Aurora State (Void ProcessAurora() at :0)
E 13:01:15.7928820 [Network] Network.OnFatalBnetError() - error=[event=Bnet_OnConnected error=3004 ERROR_RPC_PEER_UNAVAILABLE] (Void ProcessErrors() at :0)

UpdateManager.log

I 12:58:06.4995390 SanitizeDataFolder
I 12:58:06.5240510 Startupdate
I 12:58:13.0687640 Set listeners for Agent
I 12:58:13.0700610 initialization: /data/user/0/com.blizzard.wtcg.hearthstone/files
I 12:58:13.2389380 OnNetworkStatusChangedMessage - cell False, wifi True, isCellAllowed False
I 12:58:13.2398540 initialization succeeded! Create product...
I 12:58:19.8421100 Installation is done! Version...
I 12:58:19.8428910 StartVersion
I 12:58:19.8712570 Ignoring state: STATE_VERSIONING
I 12:58:20.4109440 Ignoring state: STATE_VERSIONING
I 12:58:20.9449340 Ignoring state: STATE_VERSIONING
I 12:58:21.4742950 Ignoring state: STATE_VERSIONING
I 12:58:22.0157290 Ignoring state: STATE_VERSIONING
I 12:58:22.5517280 Done!!! state=STATE_READY
I 12:58:22.5528060 Current version: , Live version: 16.6.0.43246
I 12:58:22.5536420 Settings: languages esMX, region us, branch android_google, tags , accountCountry , geoIPCountry , textLocale esMX, AudioLocale esMX
I 12:58:22.5545880 VersionStr=16.6.0.43246
I 12:58:22.5660690 ModifyProductInstall with locale: esMX and tags: initial astc? 
I 12:58:22.6053460 Set the download speed to 0
I 12:58:22.6203550 Version done!!! StartUpdate UPDATE_GLOBAL
I 12:58:23.1587230 Ignoring state: STATE_WAITING
I 12:58:23.6989590 Ignoring state: STATE_WAITING
I 12:58:24.2343500 Ignoring state: STATE_WAITING
I 12:58:24.7690730 Ignoring state: STATE_WAITING
I 12:58:25.3007340 Downloading: 0 / 0
I 12:58:25.8357750 Downloading: 0 / 0
I 12:58:26.3685850 Downloading: 0 / 0
I 12:58:26.9085280 Downloading: 0 / 0
I 12:58:27.4365160 Downloading: 0 / 0
I 12:58:27.9709030 Downloading: 0 / 0
I 12:58:28.5250380 Total: 1461750023, Downloaded: 176946, Required: 1479938284, Speed: 180172.56070928
I 12:58:28.6256750 Measured free space: 109179924480
I 12:58:28.6260630 Downloading: 176946 / 1461750023
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I 13:00:01.2096290 Done!!! state=STATE_READY
I 13:00:01.2103930 UPDATE_GLOBAL Done!!!
I 13:00:01.2241940 [RuntimeUpdateManager] Delete the indicator - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tag_initial
I 13:00:01.2259380 Done state: READY_TO_PLAY
I 13:00:01.2282570 *** Agent version: Live = 16.6.0.43246, Cur = 16.6.0.43246, Program = 16.6.0.0
I 13:00:01.7188760 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds0.unity3d, 5370159
I 13:00:01.7199560 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds1.unity3d, 5051881
I 13:00:02.2640840 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds3.unity3d, 5124737
I 13:00:02.2808500 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds4.unity3d, 15640939
I 13:00:02.2813170 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds7.unity3d, 8485443
I 13:00:02.3192920 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds9.unity3d, 9257409
I 13:00:02.3198230 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds10.unity3d, 4756394
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I 13:00:02.3680940 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds11.unity3d, 6434862
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I 13:00:02.4110620 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx0.unity3d, 3295273
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I 13:00:02.5749710 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/cardtextureslow2.unity3d, 16978771
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I 13:00:02.6713670 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/cardbacks0.unity3d, 53717517
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I 13:00:03.1511730 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/cardtextureslow1.unity3d, 16605798
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I 13:00:03.2679330 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/uiscreens0.unity3d, 11414092
I 13:00:03.2934620 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spellsounds0.unity3d, 52460070
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I 13:00:03.5012250 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/sounds17.unity3d, 18403497
I 13:00:03.5015610 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/fonts0.unity3d, 4802591
I 13:00:03.5688900 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects2.unity3d, 18790869
I 13:00:03.5693990 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells4.unity3d, 18197590
I 13:00:03.5833920 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects4.unity3d, 16237571
I 13:00:03.6473360 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells2.unity3d, 19960068
I 13:00:03.6638520 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects10.unity3d, 24575873
I 13:00:03.6643270 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures2.unity3d, 21650763
I 13:00:03.6879450 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects13.unity3d, 24654233
I 13:00:03.7949980 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells6.unity3d, 19188135
I 13:00:03.7954850 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures0.unity3d, 24872357
I 13:00:03.7958270 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures4.unity3d, 23254980
I 13:00:03.7961670 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/texturesesmx0.unity3d, 3214834
I 13:00:03.8510240 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells5.unity3d, 20602122
I 13:00:03.9127500 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells1.unity3d, 20155802
I 13:00:03.9133330 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial1.unity3d, 16158645
I 13:00:03.9270860 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial3.unity3d, 6349149
I 13:00:03.9275610 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial4.unity3d, 11871973
I 13:00:04.0092460 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells7.unity3d, 18846020
I 13:00:04.0097340 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/scriptableobject0.unity3d, 10323
I 13:00:04.0268970 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures3.unity3d, 22225025
I 13:00:04.0273790 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/materials0.unity3d, 12665681
I 13:00:04.0277180 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial0.unity3d, 32345045
I 13:00:04.0280390 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorialesmx0.unity3d, 6221867
I 13:00:04.4621220 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells0.unity3d, 23011751
I 13:00:04.5460110 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/boards2.unity3d, 18439612
I 13:00:04.5599700 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects1.unity3d, 11306207
I 13:00:04.5941320 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/cardtextureslow7.unity3d, 14970864
I 13:00:04.5950460 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures5.unity3d, 22939398
I 13:00:04.5956910 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial2.unity3d, 11072366
I 13:00:04.6328270 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects9.unity3d, 17860120
I 13:00:04.6627290 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/uberanimations0.unity3d, 759815
I 13:00:04.7454310 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures1.unity3d, 25306971
I 13:00:13.1871080 [RuntimeUpdateManager] New installation for optional data:  != 16.6.0.43246
I 13:00:13.1874850 [RuntimeUpdateManager] Cleaning up high res portraits
I 13:00:13.1951560 [RuntimeUpdateManager] Starting with intention DOWNLOADING_MISSION_SOUNDS
I 13:00:13.2032450 [RuntimeUpdateManager] ModifyAndUpdate in state UNINITIALIZED with intention DOWNLOADING_MISSION_SOUNDS and tags initial astc? soundMission? playSounds? soundLegend? portPremium? musicExpansion? soundOtherMinion?
I 13:00:13.2039720 [RuntimeUpdateManager] ModifyProductInstall with locale: esMX and tags: initial astc? soundMission? playSounds? soundLegend? portPremium? musicExpansion? soundOtherMinion? 
I 13:00:13.2086690 [RuntimeUpdateManager] StartUpdate
I 13:00:13.2177420 [RuntimeUpdateManager] Set the download speed to 0
I 13:00:17.4012930 Total: 1461750023, Downloaded: 1461750023, Required: 1479938284, Speed: 0
I 13:00:17.7134200 [RuntimeUpdateManager] Measured free space: 107701161984
I 13:00:18.5924790 [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
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I 13:01:06.1265340 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx0.unity3d, 3295273
I 13:01:06.1282310 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx1.unity3d, 7926447
I 13:01:06.1299140 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx2.unity3d, 3362725
I 13:01:06.1314580 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx3.unity3d, 3107040
I 13:01:06.1331800 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx4.unity3d, 3079397
I 13:01:06.1355030 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/texturesesmx0.unity3d, 3214834
I 13:01:06.1378850 Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorialesmx0.unity3d, 6221867
I 13:01:15.9086350 [RuntimeUpdateManager] Downloading: 698789122 / 1705097468

hearthstone_2020_03_20_12_58_06.log

2020-03-20 12:58:06.383: Logging Unity output to: /storage/emulated/0/Android/data/com.blizzard.wtcg.hearthstone/files/Logs/hearthstone_2020_03_20_12_58_06.log
2020-03-20 12:58:06.395: Command Line: 
2020-03-20 12:58:06.472: GameStrings.LoadCategory() - GLOBAL is already loaded
2020-03-20 12:58:06.498: GameStrings.LoadCategory() - GLUE is already loaded
2020-03-20 12:58:06.499: [UpdateManager] SanitizeDataFolder
2020-03-20 12:58:06.524: [UpdateManager] Startupdate
2020-03-20 12:58:06.598: System Info:
2020-03-20 12:58:06.599: SystemInfo - Device Name: Galaxy A70 de No name
2020-03-20 12:58:06.599: SystemInfo - Device Model: samsung SM-A705MN
2020-03-20 12:58:06.599: SystemInfo - OS: Android OS 10 / API-29 (QP1A.190711.020/A705MNXXU5BTC2)
2020-03-20 12:58:06.599: SystemInfo - CPU Type: ARM64 FP ASIMD AES
2020-03-20 12:58:06.600: SystemInfo - CPU Cores: 8
2020-03-20 12:58:06.600: SystemInfo - System Memory: 5514
2020-03-20 12:58:06.600: SystemInfo - Screen Resolution: 1743x810
2020-03-20 12:58:06.600: SystemInfo - Screen DPI: 315
2020-03-20 12:58:06.600: SystemInfo - GPU ID: 0
2020-03-20 12:58:06.601: SystemInfo - GPU Name: Adreno (TM) 612
2020-03-20 12:58:06.601: SystemInfo - GPU Vendor: Qualcomm
2020-03-20 12:58:06.601: SystemInfo - GPU Memory: 2048
2020-03-20 12:58:06.601: SystemInfo - GPU Shader Level: 50
2020-03-20 12:58:06.604: SystemInfo - GPU NPOT Support: Full
2020-03-20 12:58:06.604: SystemInfo - Graphics API (version): OpenGL ES 3.2 V@415.0 (GIT@b7a53ba, I65c4755304, 1568228548) (Date:09/11/19)
2020-03-20 12:58:06.605: SystemInfo - Graphics API (type): OpenGLES3
2020-03-20 12:58:06.607: SystemInfo - Graphics Supported Render Target Count: 8
2020-03-20 12:58:06.607: SystemInfo - Graphics Supports 3D Textures: True
2020-03-20 12:58:06.607: SystemInfo - Graphics Supports Compute Shaders: True
2020-03-20 12:58:06.608: SystemInfo - Graphics Supports Image Effects: True
2020-03-20 12:58:06.608: SystemInfo - Graphics Supports Render To Cubemap: True
2020-03-20 12:58:06.608: SystemInfo - Graphics Supports Shadows: True
2020-03-20 12:58:06.608: SystemInfo - Graphics Supports Sparse Textures: False
2020-03-20 12:58:06.609: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True
2020-03-20 12:58:06.609: SystemInfo - Graphics Metal Support: False
2020-03-20 12:58:06.610: AndroidSettings - Pixel Width: 1800
2020-03-20 12:58:06.610: AndroidSettings - Pixel Height: 810
2020-03-20 12:58:06.610: AndroidSettings - Physical Width: 6.122449
2020-03-20 12:58:06.610: AndroidSettings - Physical Height: 2.745763
2020-03-20 12:58:06.612: AndroidSettings - Diagonal: 6.709962
2020-03-20 12:58:06.612: AndroidSettings - Screen Layout: 268435810
2020-03-20 12:58:06.614: GPU Limits:
2020-03-20 12:58:06.614: GPU - Fragment High Precision: 23
2020-03-20 12:58:06.615: GPU - Fragment Medium Precision: 10
2020-03-20 12:58:06.615: GPU - Fragment Low Precision: 10
2020-03-20 12:58:06.615: GPU - Fragment Max Texture Units: 16
2020-03-20 12:58:06.615: GPU - Vertex Max Texture Units: 16
2020-03-20 12:58:06.615: GPU - Combined Max Texture Units: 96
2020-03-20 12:58:06.616: GPU - Max Texture Size: 16384
2020-03-20 12:58:06.616: GPU - Max Cube-Map Texture Size: 16384
2020-03-20 12:58:06.616: GPU - Max Renderbuffer Size: 16384
2020-03-20 12:58:06.616: GPU - Fragment Max Uniform Vectors: 256
2020-03-20 12:58:06.616: GPU - Vertex Max Uniform Vectors: 256
2020-03-20 12:58:06.616: GPU - Max Varying Vectors: 31
2020-03-20 12:58:06.617: GPU - Vertex Max Attribs: 16
2020-03-20 12:58:13.002: Use SDCard: False
2020-03-20 12:58:13.009: Asset Bundle Folder: /data/user/0/com.blizzard.wtcg.hearthstone/files
2020-03-20 12:58:13.069: [UpdateManager] Set listeners for Agent
2020-03-20 12:58:13.069: Subscribing a new AgentEmbeddedAPI listener
2020-03-20 12:58:13.070: [UpdateManager] initialization: /data/user/0/com.blizzard.wtcg.hearthstone/files
2020-03-20 12:58:13.070: Initializing Java service
2020-03-20 12:58:13.240: [UpdateManager] initialization succeeded! Create product...
2020-03-20 12:58:13.241: Create Product Install
2020-03-20 12:58:19.841: Create Product Install result: 0
2020-03-20 12:58:19.842: [UpdateManager] Installation is done! Version...
2020-03-20 12:58:19.843: [UpdateManager] StartVersion
2020-03-20 12:58:19.872: [UpdateManager] Ignoring state: STATE_VERSIONING
2020-03-20 12:58:20.411: [UpdateManager] Ignoring state: STATE_VERSIONING
2020-03-20 12:58:20.945: [UpdateManager] Ignoring state: STATE_VERSIONING
2020-03-20 12:58:21.477: [UpdateManager] Ignoring state: STATE_VERSIONING
2020-03-20 12:58:22.016: [UpdateManager] Ignoring state: STATE_VERSIONING
2020-03-20 12:58:22.552: [UpdateManager] Done!!! state=STATE_READY
2020-03-20 12:58:22.553: [UpdateManager] Current version: , Live version: 16.6.0.43246
2020-03-20 12:58:22.554: [UpdateManager] Settings: languages esMX, region us, branch android_google, tags , accountCountry , geoIPCountry , textLocale esMX, AudioLocale esMX
2020-03-20 12:58:22.555: [UpdateManager] VersionStr=16.6.0.43246
2020-03-20 12:58:22.556: GetOpaqueString(disabled_apk_update)
2020-03-20 12:58:22.567: [UpdateManager] ModifyProductInstall with locale: esMX and tags: initial astc? 
2020-03-20 12:58:22.568: Modify Product Install
2020-03-20 12:58:22.579: Start Update
2020-03-20 12:58:22.606: [UpdateManager] Set the download speed to 0
2020-03-20 12:58:22.609: Changing Update Params
2020-03-20 12:58:22.621: [UpdateManager] Version done!!! StartUpdate UPDATE_GLOBAL
2020-03-20 12:58:23.159: [UpdateManager] Ignoring state: STATE_WAITING
2020-03-20 12:58:23.699: [UpdateManager] Ignoring state: STATE_WAITING
2020-03-20 12:58:24.235: [UpdateManager] Ignoring state: STATE_WAITING
2020-03-20 12:58:24.769: [UpdateManager] Ignoring state: STATE_WAITING
2020-03-20 12:58:25.301: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:25.836: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:26.369: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:26.909: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:27.437: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:27.971: [UpdateManager] Downloading: 0 / 0
2020-03-20 12:58:28.525: [UpdateManager] Total: 1461750023, Downloaded: 176946, Required: 1479938284, Speed: 180172.56070928
2020-03-20 12:58:28.625: [UpdateManager] Measured free space: 109179924480
2020-03-20 12:58:28.627: [UpdateManager] Downloading: 176946 / 1461750023
2020-03-20 12:58:29.149: [UpdateManager] Downloading: 715407 / 1461750023
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2020-03-20 13:00:04.009: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/scriptableobject0.unity3d, 10323
2020-03-20 13:00:04.027: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures3.unity3d, 22225025
2020-03-20 13:00:04.027: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/materials0.unity3d, 12665681
2020-03-20 13:00:04.027: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial0.unity3d, 32345045
2020-03-20 13:00:04.028: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorialesmx0.unity3d, 6221867
2020-03-20 13:00:04.462: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/spells0.unity3d, 23011751
2020-03-20 13:00:04.546: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/boards2.unity3d, 18439612
2020-03-20 13:00:04.560: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects1.unity3d, 11306207
2020-03-20 13:00:04.594: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/cardtextureslow7.unity3d, 14970864
2020-03-20 13:00:04.595: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures5.unity3d, 22939398
2020-03-20 13:00:04.596: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorial2.unity3d, 11072366
2020-03-20 13:00:04.633: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/gameobjects9.unity3d, 17860120
2020-03-20 13:00:04.663: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/uberanimations0.unity3d, 759815
2020-03-20 13:00:04.745: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/textures1.unity3d, 25306971
2020-03-20 13:00:04.821: GAME_SAVE_SUBKEY DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder.
Dbf`1:<Job_LoadScriptableObjectAsync>m__0(List`1)
<Job_LoadRecordsFromAssetAsync>c__Iterator0`1:MoveNext()
Hearthstone.Core.Jobs.Job:ProgressJob()
Hearthstone.Core.Jobs.JobQueue:ProgressJob(Job)
Hearthstone.Core.Jobs.JobQueue:ProcessJob(Job)
Hearthstone.Core.Jobs.<Process>c__Iterator0:MoveNext()
Hearthstone.Core.Processor:ProcessJobQueue()
Hearthstone.Core.Processor:Update()

2020-03-20 13:00:04.992: *** BattleNet version: Product = 16.6.0.0, Data = 16600
2020-03-20 13:00:13.181: Subscribing a new AgentEmbeddedAPI listener
2020-03-20 13:00:13.187: [UpdateManager] [RuntimeUpdateManager] New installation for optional data:  != 16.6.0.43246
2020-03-20 13:00:13.187: [UpdateManager] [RuntimeUpdateManager] Cleaning up high res portraits
2020-03-20 13:00:13.195: [UpdateManager] [RuntimeUpdateManager] Starting with intention DOWNLOADING_MISSION_SOUNDS
2020-03-20 13:00:13.203: [UpdateManager] [RuntimeUpdateManager] ModifyAndUpdate in state UNINITIALIZED with intention DOWNLOADING_MISSION_SOUNDS and tags initial astc? soundMission? playSounds? soundLegend? portPremium? musicExpansion? soundOtherMinion?
2020-03-20 13:00:13.204: [UpdateManager] [RuntimeUpdateManager] ModifyProductInstall with locale: esMX and tags: initial astc? soundMission? playSounds? soundLegend? portPremium? musicExpansion? soundOtherMinion? 
2020-03-20 13:00:13.204: Modify Product Install
2020-03-20 13:00:13.208: [UpdateManager] [RuntimeUpdateManager] StartUpdate
2020-03-20 13:00:13.209: Start Update
2020-03-20 13:00:13.218: [UpdateManager] [RuntimeUpdateManager] Set the download speed to 0
2020-03-20 13:00:13.218: Changing Update Params
2020-03-20 13:00:15.100: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.136: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.171: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.205: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.239: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.274: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.309: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.343: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.377: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.414: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.449: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.484: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.518: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.552: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.586: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.622: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.656: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.691: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.725: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.759: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.793: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.828: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:15.864: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.899: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:15.934: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:15.969: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.003: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.037: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.073: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:16.108: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.142: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.176: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.210: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.244: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.278: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.313: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:16.348: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.382: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.416: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.451: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.485: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.519: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.555: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:16.594: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:16.629: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:16.683: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.721: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.757: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:16.798: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.837: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.875: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.912: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.946: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:16.983: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:17.023: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:17.058: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2016'
2020-03-20 13:00:17.112: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:17.150: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:17.187: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2020'
2020-03-20 13:00:17.228: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:17.267: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:17.305: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:17.343: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:17.379: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'pre_set_rotation_2021'
2020-03-20 13:00:17.401: [UpdateManager] Total: 1461750023, Downloaded: 1461750023, Required: 1479938284, Speed: 0
2020-03-20 13:00:17.713: [UpdateManager] [RuntimeUpdateManager] Measured free space: 107701161984
2020-03-20 13:00:17.736: Material doesn't have a texture property '_MainTex'
Box:OnBoxTopPhoneTextureLoaded(AssetReference, Object, Object)
ObjectCacheRequest:OnLoadComplete(AssetReference, Object)
<CreateCachedAsset>c__Iterator1`2:MoveNext()
Hearthstone.Core.Jobs.Job:ProgressJob()
Hearthstone.Core.Jobs.JobQueue:ProgressJob(Job)
Hearthstone.Core.Jobs.JobQueue:ProcessJob(Job)
Hearthstone.Core.Jobs.<Process>c__Iterator0:MoveNext()
Hearthstone.Core.Processor:ProcessJobQueue()
Hearthstone.Core.Processor:Update()

2020-03-20 13:00:17.754: Material doesn't have a texture property '_MainTex'
Box:OnBoxTopPhoneTextureLoaded(AssetReference, Object, Object)
ObjectCacheRequest:OnLoadComplete(AssetReference, Object)
<CreateCachedAsset>c__Iterator1`2:MoveNext()
Hearthstone.Core.Jobs.Job:ProgressJob()
Hearthstone.Core.Jobs.JobQueue:ProgressJob(Job)
Hearthstone.Core.Jobs.JobQueue:ProcessJob(Job)
Hearthstone.Core.Jobs.<Process>c__Iterator0:MoveNext()
Hearthstone.Core.Processor:ProcessJobQueue()
Hearthstone.Core.Processor:Update()

2020-03-20 13:00:17.777: Material doesn't have a texture property '_MainTex'
Box:OnBoxTopPhoneTextureLoaded(AssetReference, Object, Object)
ObjectCacheRequest:OnLoadComplete(AssetReference, Object)
<CreateCachedAsset>c__Iterator1`2:MoveNext()
Hearthstone.Core.Jobs.Job:ProgressJob()
Hearthstone.Core.Jobs.JobQueue:ProgressJob(Job)
Hearthstone.Core.Jobs.JobQueue:ProcessJob(Job)
Hearthstone.Core.Jobs.<Process>c__Iterator0:MoveNext()
Hearthstone.Core.Processor:ProcessJobQueue()
Hearthstone.Core.Processor:Update()

2020-03-20 13:00:17.793: Material doesn't have a texture property '_MainTex'
Box:OnBoxTopPhoneTextureLoaded(AssetReference, Object, Object)
ObjectCacheRequest:OnLoadComplete(AssetReference, Object)
<CreateCachedAsset>c__Iterator1`2:MoveNext()
Hearthstone.Core.Jobs.Job:ProgressJob()
Hearthstone.Core.Jobs.JobQueue:ProgressJob(Job)
Hearthstone.Core.Jobs.JobQueue:ProcessJob(Job)
Hearthstone.Core.Jobs.<Process>c__Iterator0:MoveNext()
Hearthstone.Core.Processor:ProcessJobQueue()
Hearthstone.Core.Processor:Update()

2020-03-20 13:00:17.825: RegisterScreenBox tempGuardianVars=
2020-03-20 13:00:17.903: Failed to download url for Innkeeper's Special: https://nydus.battle.net/WTCG/esMX/client/ads?targetRegion=US
2020-03-20 13:00:17.908: Unable to complete SSL connection
2020-03-20 13:00:17.978: SpecialEventManager.IsEventActive could not find SpecialEventType record for event 'battlegrounds_early_access'
2020-03-20 13:00:18.033: show postition = (0.0, 0.0, 0.0) (5.0, 5.0, 5.0)
2020-03-20 13:00:18.593: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:19.592: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:20.600: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:21.589: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:22.591: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:23.594: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:24.602: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:25.599: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:26.600: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:27.603: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:28.605: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:29.606: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:30.611: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:31.615: [UpdateManager] [RuntimeUpdateManager] Downloading: 1461750023 / 1461750023
2020-03-20 13:00:32.645: [UpdateManager] [RuntimeUpdateManager] Downloading: 7667758 / 1705097468
2020-03-20 13:00:33.639: [UpdateManager] [RuntimeUpdateManager] Downloading: 16908334 / 1705097468
2020-03-20 13:00:34.641: [UpdateManager] [RuntimeUpdateManager] Downloading: 25755694 / 1705097468
2020-03-20 13:00:35.639: [UpdateManager] [RuntimeUpdateManager] Downloading: 32833582 / 1705097468
2020-03-20 13:00:36.643: [UpdateManager] [RuntimeUpdateManager] Downloading: 41262871 / 1705097468
2020-03-20 13:00:37.645: [UpdateManager] [RuntimeUpdateManager] Downloading: 59940631 / 1705097468
2020-03-20 13:00:38.644: [UpdateManager] [RuntimeUpdateManager] Downloading: 69771031 / 1705097468
2020-03-20 13:00:39.648: [UpdateManager] [RuntimeUpdateManager] Downloading: 77864836 / 1705097468
2020-03-20 13:00:40.650: [UpdateManager] [RuntimeUpdateManager] Downloading: 99098500 / 1705097468
2020-03-20 13:00:41.654: [UpdateManager] [RuntimeUpdateManager] Downloading: 110521172 / 1705097468
2020-03-20 13:00:42.656: [UpdateManager] [RuntimeUpdateManager] Downloading: 133720916 / 1705097468
2020-03-20 13:00:43.655: [UpdateManager] [RuntimeUpdateManager] Downloading: 148677271 / 1705097468
2020-03-20 13:00:44.670: [UpdateManager] [RuntimeUpdateManager] Downloading: 171877015 / 1705097468
2020-03-20 13:00:45.670: [UpdateManager] [RuntimeUpdateManager] Downloading: 194872670 / 1705097468
2020-03-20 13:00:46.671: [UpdateManager] [RuntimeUpdateManager] Downloading: 216092918 / 1705097468
2020-03-20 13:00:47.673: [UpdateManager] [RuntimeUpdateManager] Downloading: 241062134 / 1705097468
2020-03-20 13:00:48.674: [UpdateManager] [RuntimeUpdateManager] Downloading: 264242250 / 1705097468
2020-03-20 13:00:49.679: [UpdateManager] [RuntimeUpdateManager] Downloading: 283891954 / 1705097468
2020-03-20 13:00:50.684: [UpdateManager] [RuntimeUpdateManager] Downloading: 308664562 / 1705097468
2020-03-20 13:00:51.682: [UpdateManager] [RuntimeUpdateManager] Downloading: 329305392 / 1705097468
2020-03-20 13:00:52.683: [UpdateManager] [RuntimeUpdateManager] Downloading: 342478128 / 1705097468
2020-03-20 13:00:53.691: [UpdateManager] [RuntimeUpdateManager] Downloading: 347618991 / 1705097468
2020-03-20 13:00:54.697: [UpdateManager] [RuntimeUpdateManager] Downloading: 352730799 / 1705097468
2020-03-20 13:00:55.696: [UpdateManager] [RuntimeUpdateManager] Downloading: 360201903 / 1705097468
2020-03-20 13:00:56.704: [UpdateManager] [RuntimeUpdateManager] Downloading: 366100143 / 1705097468
2020-03-20 13:00:57.709: [UpdateManager] [RuntimeUpdateManager] Downloading: 372194991 / 1705097468
2020-03-20 13:00:58.707: [UpdateManager] [RuntimeUpdateManager] Downloading: 377503407 / 1705097468
2020-03-20 13:00:59.702: [UpdateManager] [RuntimeUpdateManager] Downloading: 382221999 / 1705097468
2020-03-20 13:01:00.699: [UpdateManager] [RuntimeUpdateManager] Downloading: 400725045 / 1705097468
2020-03-20 13:01:01.703: [UpdateManager] [RuntimeUpdateManager] Downloading: 425301045 / 1705097468
2020-03-20 13:01:02.700: [UpdateManager] [RuntimeUpdateManager] Downloading: 441211681 / 1705097468
2020-03-20 13:01:03.719: [UpdateManager] [RuntimeUpdateManager] Downloading: 459496225 / 1705097468
2020-03-20 13:01:04.722: [UpdateManager] [RuntimeUpdateManager] Downloading: 475404672 / 1705097468
2020-03-20 13:01:05.724: [UpdateManager] [RuntimeUpdateManager] Downloading: 497424768 / 1705097468
2020-03-20 13:01:06.018: NetCache.OnClientOptions: Attempting to set an option before initializing the options cache.
2020-03-20 13:01:06.110: NetCache.OnClientOptions: Attempting to set an option before initializing the options cache.
2020-03-20 13:01:06.126: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx0.unity3d, 3295273
2020-03-20 13:01:06.128: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx1.unity3d, 7926447
2020-03-20 13:01:06.130: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx2.unity3d, 3362725
2020-03-20 13:01:06.131: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx3.unity3d, 3107040
2020-03-20 13:01:06.133: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/soundsesmx4.unity3d, 3079397
2020-03-20 13:01:06.135: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/texturesesmx0.unity3d, 3214834
2020-03-20 13:01:06.138: [UpdateManager] Load AssetBundle - /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/tutorialesmx0.unity3d, 6221867
2020-03-20 13:01:06.142: *** BattleNet version: Product = 16.6.0.0, Data = 16600
2020-03-20 13:01:14.901: SoundManager.UnregisterSourceByClip() - id 6 (source VO_INNKEEPER_WELCOME5_20(Clone) (UnityEngine.AudioSource)) is untracked
2020-03-20 13:01:15.163: OnAfterDeserialize (99265 assets)
2020-03-20 13:01:15.281: Spent 0.3785858s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/rad_base.unity3d..
2020-03-20 13:01:15.315: OnAfterDeserialize (11031 assets)
2020-03-20 13:01:15.319: Spent 0.4165649s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/rad_enus.unity3d..
2020-03-20 13:01:15.372: OnAfterDeserialize (15877 assets)
2020-03-20 13:01:15.381: Spent 0.4789581s so far reading /data/user/0/com.blizzard.wtcg.hearthstone/files/Data/astc/rad_esmx.unity3d..
2020-03-20 13:01:15.408: Spent 0.4845581s total time reading RuntimeAssetDatabase
2020-03-20 13:01:15.627: [BattleNet] [SslSocket] Exception while trying to parse certificate bundle:
errorString=System.NullReferenceException: A null value was found where an object instance was required.
  at bgs.SslSocket.GetBundleInfo (System.Byte[] unsignedBundleBytes, BundleInfo& info) [0x00000] in <filename unknown>:0 
  at bgs.SslSocket.IsServerCertificateValid (System.Object sender, System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Security.Cryptography.X509Certificates.X509Chain chain, SslPolicyErrors sslPolicyErrors) [0x00000] in <filename unknown>:0 
  at bgs.SslSocket.OnValidateServerCertificate (System.Object sender, System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Security.Cryptography.X509Certificates.X509Chain chain, SslPolicyErrors sslPolicyErrors) [0x00000] in <filename unknown>:0 
  at System.Net.Security.SslStream+<BeginAuthenticateAsClient>c__AnonStorey7.<>m__8 (System.Security.Cryptography.X509Certificates.X509Certificate cert, System.Int32[] certErrors) [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.validateCertificates (Mono.Security.X509.X509CertificateCollection certificates) [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.ClientRecordProtocol.ProcessHandshakeMessage (Mono.Security.Protocol.Tls.TlsStream handMsg) [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
  at System.Net.Sockets.Socket+SocketAsyncResult.Complete () [0x00000] in <filename unknown>:0 
certBundleString={"Created":1443121249,"Certificates":[{"Uri":"::ffff:10.130.122.25","ShaHashPublicKeyInfo":"4AC1CEC6D62D76A69D59865A4C4474EB87A594E21CE9016C42220379D7EB0119"},{"Uri":"::ffff:10.130.123.45","ShaHashPublicKeyInfo":"2BD1CAA47598430D5A603D32C25B4F83E78871E3D3C9A89AA8BA43465EAE1270"},{"Uri":"::ffff:10.130.123.26","ShaHashPublicKeyInfo":"4E64C08DBBD63645D1CA68784D0C0D9AA5817289EC9D82E61F8A76EE1B76BBEE"},{"Uri":"cn.actual.battle.net","ShaHashPublicKeyInfo":"70A7A568CC9A9BB30AA0555831A679BEFFCC09085FE839C66C290ACC942A40F4"},{"Uri":"::ffff:114.113.217.193","ShaHashPublicKeyInfo":"7EC6AFCF0A2A2BFB0DA29D0837B027B25FA66BD6768E32D26BBC5F1F5CCA4101"},{"Uri":"::ffff:10.40.160.140","ShaHashPublicKeyInfo":"75814FF33AFF2EF64F7473AEB2357162FEBDC6E64D79CA3A94D6A134EE7C58A4"},{"Uri":"::ffff:10.40.160.18","ShaHashPublicKeyInfo":"D48023B7F31EA48E35901CEA387A2F88334A67CC5CC836030110395EAACB6BA8"},{"Uri":"::ffff:10.40.160.4","ShaHashPublicKeyInfo":"0A2C286535A8111509AA6ABA75338C09D6EFB1A0FDC18F5BC352D9D8B2B1E188"},{"Uri":"eu.actual.b | .... [remaining output truncated]
   at bgs.SslSocket.IsServerCertificateValid(System.Object sender, System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Security.Cryptography.X509Certificates.X509Chain chain, SslPolicyErrors sslPolicyErrors)
   at bgs.SslSocket.OnValidateServerCertificate(System.Object sender, System.Security.Cryptography.X509Certificates.X509Certificate certificate, System.Security.Cryptography.X509Certificates.X509Chain chain, SslPolicyErrors sslPolicyErrors)
   at System.Net.Security.SslStream+<BeginAuthenticateAsClient>c__AnonStorey7.<>m__8(System.Security.Cryptography.X509Certificates.X509Certificate cert, System.Int32[] certErrors)
   at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.validateCertificates(Mono.Security.X509.X509CertificateCollection certificates)
   at Mono.Security.Protocol.Tls.ClientRecordProtocol.ProcessHandshakeMessage(Mono.Security.Protocol.Tls.TlsStream handMsg)
   at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket+SocketAsyncResult.Complete()
------------------------------- (Void Update() at :0)
2020-03-20 13:01:15.656: [BattleNet] [SslSocket] TcpConnection - Could not connect to ip: us.actual.battle.net, port: 1119
   at bgs.TcpConnection.ConnectCallback(IAsyncResult ar)
   at System.Net.Sockets.Socket+SocketAsyncResult.Complete()
   at System.Net.Sockets.Socket+Worker.Connect()
------------------------------- (Void Update() at :0)
2020-03-20 13:01:15.708: [BattleNet] [Main] Enqueuing BattleNetError Bnet Bnet_OnConnected code=3004 ERROR_RPC_PEER_UNAVAILABLE packetId= system= context= (Void OnConnectHandlerCallback(BattleNetErrors) at :0)
2020-03-20 13:01:15.785: [BattleNet] [Main] Unhandled Aurora State (Void ProcessAurora() at :0)
Logger:Print(LogLevel, Boolean, String)
Logger:Print(LogLevel, Boolean, String, Object[])
BattleNetLogger:Log(LogLevel, String)
bgs.BattleNetCSharp:ProcessAurora()
Network:ProcessAurora()
Network:ProcessNetwork()
Hearthstone.Core.Services.ServiceLocator:UpdateServices()
Hearthstone.Core.Processor:ProcessUpdateDelegates()
Hearthstone.Core.Processor:Update()

2020-03-20 13:01:15.844: [BattleNet] [Network] Network.OnFatalBnetError() - error=[event=Bnet_OnConnected error=3004 ERROR_RPC_PEER_UNAVAILABLE] (Void ProcessErrors() at :0)
Logger:Print(LogLevel, Boolean, String)
Logger:Print(LogLevel, Boolean, String, Object[])
BattleNetLogger:Log(LogLevel, String)
Network:OnFatalBnetError(BnetErrorInfo)
Network:ProcessErrors()
Network:ProcessNetwork()
Hearthstone.Core.Services.ServiceLocator:UpdateServices()
Hearthstone.Core.Processor:ProcessUpdateDelegates()
Hearthstone.Core.Processor:Update()

2020-03-20 13:01:15.878: Setting delayed error for Error Message: GLOBAL_ERROR_NETWORK_LOGIN_FAILURE and prevent reset for 0 seconds
Network:ShowBreakingNewsOrError(String, Single)
LoginManager:Update()
Hearthstone.Core.Services.ServiceLocator:UpdateServices()
Hearthstone.Core.Processor:ProcessUpdateDelegates()
Hearthstone.Core.Processor:Update()

2020-03-20 13:01:15.899: Error.AddFatal() - message=No se ha podido iniciar tu sesión en el juego a través de los servicios de Blizzard. Espera unos minutos y vuelve a intentarlo.
Error:AddFatal(ErrorParams)
Network:ProcessDelayedError()
Network:ShowBreakingNewsOrError(String, Single)
LoginManager:Update()
Hearthstone.Core.Services.ServiceLocator:UpdateServices()
Hearthstone.Core.Processor:ProcessUpdateDelegates()
Hearthstone.Core.Processor:Update()

2020-03-20 13:01:15.908: [UpdateManager] [RuntimeUpdateManager] Downloading: 698789122 / 1705097468
2020-03-20 13:01:16.002: [BattleNet] [Main] Unexpected state changes Error -> Disconnected (Void RequestCloseAurora() at :0)

Pleaaaase someone help! it looks like a connection problem, with my expertise i cannot know what the hell is wrong, maybe some ports blocked? blocked connections? another app messing with the connection? T.T

16 Likes

Exactly the same!! Same phone, on update to android 10.

Can’t pass the “sign in” screen.

8 Likes

Analogy! Please help!
“Exactly the same!! Same phone, on update to android 10.
Can’t pass the “sign in” screen.”

4 Likes

Samsung a70 model. After a software update, March 18 does not start heartstone. I go into the game and the gate comes in, and then the message “it is impossible to enter the game through the Blizzard service” appears. I deleted the game, installed, entered the game as a guest, play, everything works, as soon as you press the button to enter the game, this message appears again

5 Likes

Same phone. Same problem

4 Likes

Device: Samsung Galaxy A70 (SM-A705FN). Two days ago Android was updated from 9 to 10. After this Hearthstone freezes in start screen, and dont enter the game.
After deleting-installing game starts OK, shows dialog with SignUp/SignIn, and freezes after this dialog. Same problem in all Android 10 Samsung A70. Please fix this. If you need more info, I can help.

Here lots of players with same problem

3 Likes

same phone, samsung a70, same problem

1 Like

Thank you for your reports! I’ve notified or team about this issue and gathering your reports provided. The title has been updated to reflect this issue a bit better and help gather and new reports :slight_smile:

The logs provided are showing connection issues to the login servers. For those experiencing the issue, does this happen on both the home network connection and cellular networks?

2 Likes

Both in the home network and in the cellular, there is no difference at all

2 Likes

Thank you for the update, Pavel! This has been escalated for our team to look into! I’m gathering your reports and adding this to our tracking :slight_smile:

4 Likes

Hello, after updating the Samsung a70 phone to android 10, the game stopped starting, it says that it is impossible to connect to Blizzard services, reinstalling and cleaning the cache did not help. This problem occurred for all users of this phone. I can’t log into the game for 5 days, please deal with this problem as quickly as possible and release a patch for normal game. Regards your player

4 Likes

I have same problem. Phone: Galaxy a70, android 10.

3 Likes

consider yourselves lucky. gives you time to find a real game made by people who have talent. LOR proved there are lots of people willing to spend money on a card game they just werent willing to spend it on blizz.

1 Like

Blizzard !! Answer at least something !! Explain the problem

1 Like

same phone, same problem

1 Like

Same problem here, since the Android 10 update I’m unable to log in.

1 Like

Yesterday I updated my device to android 10 and hearthstone just didn’t let me log in. After every attempt it freezes and shows “Closed”. I have seen that a lot people with this issue are suffering. How long should we wait until it will be fixed?

3 Likes

I have too suffering with this problem. Mobile: samsung A70

2 Likes

Such a problem with the entrance has remained so far !!! I have a Samsung galaxy A70 phone updated android to version 10 and can no longer enter the game for a week! That wrote: Closed - urgent news March 26 will be updated. After the update, I reinstalled the game once I started to play, and after exiting the application I can no longer log in again, writes: Closedly, playful demons do not allow me to enter my account, and so with every attempt to enter: reinstalling the game, clearing the cache, changing the Internet connection - NOT HELPED !!!.

3 Likes

I support, nothing has changed, it did not let me into the game, it doesn’t let it in! Correct the error, please

1 Like