The times are from about 20:20 to 20:28 Japan time on January 10,
We were a party of 4 and entered the Elder Rift 3 times.
We had 10 rare or legendary crest stones per person for each set and cleared.
However, the number of “Bonus Weekly Limits” earned after three Elder Rifts was displayed as less than the normal 120.
The quantities obtained are as follows；
Member A: 115
Member B: 113
Member C: 113
Member D: 113
notes：
1.I have looked in my mailbox and nothing has arrived.
2.I restarted the app, but the situation remains the same.
Please take the time to confirm and investigate the event and provide feedback to me.
Please make up the “missing rewards” to all PT members.
Best regards
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I’d like to add something.
The same problem happened again.
The times are from about 23:42 to 23:47 Japan time on January 24,
We went to “Elder Rift” with a different group than last time.
I think the problem is happening on the “3rd time Elder Rift.”
Please investigate.
Prior to the four of you running the three Elder Rifts where you all put in 10 crests to each of them (which should, indeed, result in 120 bonus embers) had any of you already run Elders and used some crests?
For example, the player that received 115 embers from your 10 crest runs… if they had previously run Elder Rifts where they had put in 5 crests (e.g. one run putting in 3, one run putting in 2) they would have earned 5 bonus embers. When they subsequently ran the group Elders, that means they would only have 115 bonus embers left to earn from the 120 weekly cap.
So…
Had any of the four players already run Elders with crests prior to your group runs?