In addition to a description of the bug you are reporting, please provide:
Device Type: Tablet
Device Model: Samsung S8
Device Operating System: Android One UI
Diablo Immortal App Version:
please provide more information. what do you expect? what is happening? You are referring to the red 1k wings?
Thanks for the response. I have the red wings what i dont have is the tier 1 armor set. Well more precisely its in the thumbnail list of available cosmetics but when i equipped it nothing changes on my armor.
Please refer to ticket: EU95346490
Is it this…
Yes of course im not bloody retarded i have brought enough cosmetics and equipped them! The image shows a purple outfit but when i equipped it its just my non cosmetics. Its not working.
Let’s see a screenshot of your cosmetics screen then…
https://imgur.com/a/dGFSnTw
The image clearly shows that the Resonance armor appearance tier 1 is equipped but not displayed. Now can you do something about it?
Embedding for you…
The screenshot shows you have the resonance appearance equipped, yes.
However, what it does not show is whether it is enabled or disabled (because the chest / weapon slots which would show this are covered by the window saying which cosmetic you’ve applied).
Again, and as per my initial link in the thread, even with the cosmetic equipped, it’s possible for it not to be shown if it’s disabled.
To demonstrate, here’s my Barbarian. In both of these screenshots the Resonance Appearance Tier 1 is equipped for the armour and weapon slots. In the first screenshot, they’re enabled, in the second screenshot they’re disabled…
Cosmetics enabled (eye at the bottom right of the chest / weapon is open)…
Cosmetics disabled (eye at the bottom right of the chest / weapon is closed)…
I don’t work for Blizzard, I’m a fellow player trying to help.
Can you actually show screenshots equivalent to mine, i.e. demonstrate that the eyes are open on your chest / weapon slots and the appearance is not being granted?
https://imgur.com/t39cpib
Its appalling that Blizzards own SLA to their customers is so piss poor that another player responded before them. But thanks to you regardless.
Again, embedding for you…
Okay, so it’s equipped and enabled (as the eye is open) but I’m unfamiliar with the colourisation of Necromancer gear. If you click the eye (to disable the armour) or remove the resonance tier 1 cosmetics, does the colourisation of the armour and the model of the scythe / shield not change?
Just checking… just because the icon for the armour / weapon in the right panel has purple colour, it doesn’t mean the cosmetic appearance applied is purple.
You say that but in 100% of the other cosmetics the thumbnails are basically a picture of the actual cosmetic. So yes i am expecting a purple armor set.
Well, as you can see from my screenshots, the resonance cosmetic is just a slight re-colourisation of the base armour and changes to the weapon models. That colourisation is not purple. This is not a bug, it’s just how it’s designed.