In addition to a description of the bug you are reporting, please provide:
Device Type: HP pavillion
Device Model:
Device Operating System: Win 11
Diablo Immortal App Version:2.29.0.14647
Hello,
since almost one week, DI on pc takes almost 30 minutes to load after launching application from hd on pc.
Before last week I could start game in about 1 minute.
All my pilots are functionning, and my ssd hd is empty besides DI.
Any suggestions to recover previous status - it was working very well before.
Best regards
You are not the only one. Game takes forever to boot and after a crash it takes even longer it seems. The load times just seem to get longer with ever patch they put out. I dread the next major update coming out. Seems to me that they are just adding things to the game but not bothering to do any sort optimization.
Ok… found a way to speed up loadtime… go to:
Users/YourUserName/AppData/LocalLow/NVIDIA/PerDriverVersion/DXCache
Select all items in that folder and then delete what it sill let you and just skip the others
I had over 300 items in there and once I deleted what I could, the game start in seconds and not the 5+ minutes it was taking. Seems like the game feels it has to read every single file in that folder when booting up.
These files used to be located in:
Users/YourUserName/AppData/Local/NVIDIA/DXCache but if appears that the folder has been moved to the folder I first indicated. Every time yo start the game it seems that more files get added into this folder so looks like it needs to be cleared out from time to time. It is something that I do not think the we as users should have to deal with.
This issue file files in the NVidea/DXCache folder slowing down game startup has been there since the game has come out. Figured it would have been taken care of by now. Diablo Immortal is the only game that puts files in there as far as I can tell.
Hope this helps you as it did me.