Hi
I have had a problem, I had Void Spark 3/5 stars rank 4 and I have Spiteful Blood 3/5 stars rank 4, normally depending on whether I play pvp or pve I change them through power transfer and the other gem remains inactive in the inventory, but now after power transfer Void Spark has disappeared, it is not in the inventory inactive or anywhere. Please contact me as soon as possible to resolve the issue.
I lost 2 lvl 7 normal gems when l was changing gear in armory and can’t find them anymore
6 months and I still don’t receive support XD, it’s regrettable.
Same thing just happened to me. June 17th, 2024. Last night I extracted gem power from a rank 4 Seeping Bile, used the gem power to level up a couple other 5 stars. When I logged out last night I had the deactivated / grayed out seeping bile in my inventory. When I logged on today it’s gone.
sad this has been around for so long, made condensed post pf multiple threads with further info on the issue which seems to be a lack of warning that the system destroys the gem rather than making it dormant.