In addition to a description of the bug you are reHELLO.
Syalirgue
I’m really sorry but i do not understand what you mean by that.
First off purchase was made on “xTDKx” character/class on server Wisdom of Pools. and this character class have not activated any Empowered blattlepass neither the 5.99 or the more expensive one, and I purchased for 5.99 one. Also i checked all my characters and servers i played neither of em have it activated so im really sorry something is wrong in here then as i do not have it if I would purchase it it would show me as impossible to purchase same battle pass i only would be able buy more expensive one with the difference in price for one already purchased but that’s not the case also i do not able claim additional rewards from leveled battle pass in empowered side, only on the one which is for free… So how can you tell me that battle pass working as intended on my account if its not
please see attached pictures and added link on video to prove that is something wrong
https://youtu.be/Odi2_VD2oaAporting, please provide:
issue is that i cannot retrieve battlepass rewards from empowered one, as it showing it as locked after pay for it. during purchase there got some bug, and was also double purchased and one of it i got refunded but the second one is still remaining, when i got resolved first i got access for short period of time and was able to retrieve rewards, but after few hours it got locked over again, making me unable again retrieve the rewards from empowered battlepass. now i not sure if i should refund this battle pass or not as its partially used do not want end up on negative resonance because of it. I just want be fixed so i can use it as initially supposed to be.